Forced Reboot of FS Novell File Server

Faculty/Staff (FS) Novell file server became unresponsive. Unusually high CPU utilization. Forced SHUTDOWN/REBOOT.

This incident appears to have been caused by an attempt to delete a corrupted Powerpoint file by a user. Network Administrator will have to delete this file immediately following a restart of FS at some point in the future. Until then the user has been instructed NOT to attempt to work with the file in any way.

Duration: 35 mins

Assigned Technicians: Dan Marple Jr