Network Outage for All Parkwoods Buildings – Wired and Wireless

About 9:00pm the Parkwoods manager called to report there is no wired or wireless network in all of Parkwoods.

Status of outage will continue to be carried on this outage report.

09/18 7:00am: First level trouble shooting occurred between 7am and 8am Sunday morning. Parkwoods components appear to be functioning properly. Second level support will need to come on campus to troubleshoot up-stream components. This technician will arrive between noon and 3:00pm.

09/19 13:45: Root problem found and corrected. Service restored about 1:45pm, Sunday, 09/18.

Duration: 17 hours

Assigned Technicians: Jack Rutt