Monthly Archives: December 2011

Moodle upgrade

Wednesday December 21, 2011 8:00am - 10:50amBlackboard/MoodleScheduledadmin

Update 2011-12-21 10:50AM: We have confirmed that the problem is specific to the Opera browser. We recommend using a recent version of Firefox.

Update 2011-12-21 10:28AM: The upload problem seems to be specific to the Opera browser. We recommend using a recent version of Firefox.

Update 2011-12-21 10:04AM: The Moodle upgrade is complete but we are still troubleshooting a problem with uploading files. We will update this log and the Moodle front page as we have more details.

On Wed, 21 Dec, we will be upgrading Moodle. Moodle may be unavailable between 8:00 and 10:00AM. We have scheduled the upgrade after most semester grades are due but know that this may still cause problems for some faculty. We apologize for the inconvenience.

If you have concerns about this upgrade please contact the information systems Helpdesk–helpdesk@emu.edu or 540 432 4357 (x4357 on Harrisonburg campus).

EX FAM module outage, PowerFAIDS 17.0

Wednesday December 21, 2011 7:30am - 10:00amStudent Information System (Jenzabar EX)Scheduledadmin

For those of you that use the Financial Aid module, there will be an upgrade planned for Wednesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 17.0.

You may use any other part of EX during this time.

Wireless network connection outage

Tuesday December 20, 2011 8:00am - 5:00pmNetworkScheduledadmin

Information Systems will be working with consultants next Tue, 20 Dec, to upgrade our wireless (Wi-Fi or Airport) network infrastructure.

Wireless network connections will likely be unavailable between 8am and 5pm. The outage will impact our Lancaster and Washington locations as well as the Harrisonburg campus.

If you have questions about this upgrade please contact the information systems Helpdesk–helpdesk@emu.edu or 540 432 4357 (x4357 on Harrisonburg campus).

SIS and myEMU servers update

Saturday December 17, 2011 7:00am - 7:30amStudent Information System (Jenzabar EX)Scheduledadmin

There will be a short outage of EX and
myEMU, to install updates to the
database server & web server.

Astra Outage

Thursday December 15, 2011 6:00am - 8:50amAstra ScheduleUnscheduledadmin

The server hosting Astra schedule hung while installing Windows updates and was rebooted.

Portfolio Photo Catalog Outage

Friday December 9, 2011 3:00pm - Monday December 12, 2011 7:30amPhoto Catalog (Portfolio)Scheduledadmin

The Portfolio photo catalog system needs to be reconfigured to access data recently migrated to the file server File2. It will be completely offline briefly for a reboot and the catalogs should be fully repopulated by Monday, December 12.

Astra Schedule database change

Wednesday December 7, 2011 8:00pm - 8:20pmAstra ScheduleScheduledadmin

An outage is planned for Monday evening to migrate the Astra database to a new server. The service will be offline for the duration of the migration which should take 20 minutes or less.

IS Outages

Check back for updates to any EMU-IS outages!