Scheduled: Major core upgrade; significant outage

Update:  at 11:35 am the update and related tasks were completed successfully, ahead of schedule.

On Saturday, August 3, we will be taking a core network component offline for a software upgrade.  This will result in a complete outage of all technology and telecommunications services in Harrisonburg , Lancaster, and Washington (WCSC) as well as most web and internet services EMU provides to off-campus audiences.  We plan to maintain availability of the main website, www.emu.edu, to external audiences by using cloud technology.  All other services will be unavailable (including telephone service).  The procedure will begin before 8 am and if all goes well, should be complete by noon, though it is anticipated that an outage of this magnitude will have some unintended consequences that will need to be addressed after the main procedure.

If you have any questions, please contact the helpdesk, helpdesk@emu.edu or 540-432-4557.

Duration: 4 hours

Assigned Technicians: n/a