Update 12/18/20 9:20 AM: Service has been restored
emu.edu is currently inaccessible. Information Systems is working to resolve this.
Update 12/18/20 9:20 AM: Service has been restored
emu.edu is currently inaccessible. Information Systems is working to resolve this.
Update 12/14/20 8:15AM: Service has been restored
Google is experiencing a service disruption with a Temporary Error (500) code. Many google services are affected including Gmail and Drive.
You can visit this link to check the status of all Google Services: https://www.google.com/appsstatus#hl=en&v=status
Portfolio will be unavailable from 12/14/20 6:00PM through 12/15/20 8:00AM for scheduled maintenance.
This will affect all portfolio users.
Monday, Jan 4, 6 AM until noon is a scheduled information system outage for the Student Information System (Jenzabar J1) and myEMU. EMU will be upgrading Jenzabar One and myEMU. J1 will be unavailable during this time.
myEMU will be down from 6 AM until approximately 10AM. It may have limited functionality when it is available.
This outage is for J1 and myEMU. EMU payment processing (CashNET) is dependent on J1 and myEMU and will be down some during the J1 outage. PowerFAIDS interface to J1 will not work during the upgrade. Other systems should not be affected.
If you use the J1 client, please quit the client before you end work before Christmas break. If the client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.
This update:
7:30 AM update: Upgrade is in progress. Both myEMU and J1 Desktop are not currently available.
8:40 AM Update: Upgrade is currently running behind schedule. Still looking to finish myEMU about 10AM and J1 Desktop at noon.
10:15 AM J1 desktop is available for use. The myEMU upgrade is still in progress.
11:30 Both J1 and myEMU are available for use.
If you have questions or concerns, please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357.
This outage only affects staff in Financial Aid.
PowerFAIDS will be upgraded from version 26.1 to 26.1.1 on Wednesday, morning Dec 9.
The server upgrade will start at 7AM on Feb 11. The server upgrade should be completed in thirty minutes.
Users will have to use the new PowerFAIDS 26.1.1 client to connect to the upgraded server.