Update: 12/20/22 3:35PM: Wifi access has been restored.
The Wifi network is not available. Technicians are working on the issue.
Update: 12/20/22 3:35PM: Wifi access has been restored.
The Wifi network is not available. Technicians are working on the issue.
Status update:
3 PM J1, myEMU, and CashNET are all available.
1 PM Both myEMU and J1 are available for use. Jenzabar has completed their work. The IS department is continuing work to make adjustments to accommodate the Jenzabar changes. If you have problems using J1, please create a heldesk ticket. This can be done be emailing helpdesk@emu.edu
11 AM JICS & CashNET are now available for use.
10 AM Making normal progress. We have completed changing the Jenzabar database structure. We are continuing with installing new software for myEMU, J1 Desktop, and J1 Web.
8 AM J1 & myEMU are down. Currently changing the structure of the Jenzabar database (Tables, views, stored procedures, …). Communication with all related applications have been halted as the database changes are made. This would include 25Live, CashNET, PowerFAIDS, Salesforce, and others.
7 AM CashNet, myEMU are currently available but will go down again at approximately 8AM Work is continuing on the database to prepare for running update scripts.
6:15 AM Volume snapshots in progress (CashNET, J1, MyEMU) all down
—————————- Original Message —————————————
There is a planned outage of the Student Information System (Jenzabar J1) on December 22nd from 7:00 AM to 3:00PM. myEMU will also be upgraded and will not be available 7:00 and until 1:00PM on December 22nd.
This outage is for J1 and myEMU. EMU payment processing (CashNET) is dependent on J1 and myEMU and will be down some during the J1 outage. PowerFAIDS interface to J1 will not work during the upgrade. Other systems should not be affected.
If you use J1 Desktop, please quit J1 before leaving for Christmas break. If the client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.
We are are updating to J1 2022.2 at this time because it includes changes that are necessary for EMU to be able to issue: 1098 and 1099 forms in January and to meet other regulatory requirements.