Known Issue With Scan to Email

The IT Department is aware of an issue affecting the PaperCut scanning feature. Currently, when users scan a document on a copier and send it to an email address, PaperCut logs the scan but fails to deliver the email. IT is actively investigating a communication issue between the PaperCut and email servers. Trying to resolve the issue as quickly as possible.

Duration: In Process (expected length unknown)

Assigned Technicians: n/a