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(Rescheduled) Third Saturday: myEMU

Student Information System (Jenzabar EX)

This Saturday (2 Nov) is a rescheduled information systems maintenance outage. We have delayed this outage one week to avoid conflicts with other needed maintenance.

We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 2nd.

We expect an outage for EX (SIS) between 8:00am on Saturday the 2nd and 6:00pm on Sunday the 3rd (note the extended time). Updates will be tracked at http://www.emu.edu/is/outages/?id=1099 .

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

(Rescheduled) Third Saturday: EX (SIS)

Student Information System (Jenzabar EX)

This Saturday (2 Nov) is a rescheduled information systems maintenance outage. We have delayed this outage one week to avoid conflicts with other needed maintenance.

We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 2nd. Updates will be tracked at http://www.emu.edu/is/outages/?id=1098 .

We expect an outage for EX (SIS) between 8:00am on Saturday the 2nd and 6:00pm on Sunday the 3rd (note the extended time).

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to diagnose issue

Internet

We will be performing additional tests on the Internet connection at the Harrisonburg campus. Internet access on the Harrisonburg campus will be disrupted. Users at the Lancaster and Washington locations will be unable to access network servers and resources at the Harrisonburg campus.

All function will be restored by 6:00am.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to replace equipment

Internet

Internet service at the Harrisonburg campus will be disrupted between 5:00 and 6:00 tomorrow morning. All functionality will be restored by 6am.

Lumos and Information Systems technicians will be replacing Lumos equipment to address ongoing Internet connection problems at the Harrisonburg campus.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Routine server imaging

Multiple Servers

This Saturday (19 Oct 2013) is a scheduled third-Saturday information systems maintenance outage. We will be performing routine imaging on systems.

We expect disruptions for the following systems between 8:00am and 12:00pm on the 19th:
– Mail
– Internet access, web access and wireless access. These disruptions will be momentary.
No other systems will be affected.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Corrupted files on faculty-staff Z: drive

File Server

We are investigating corrupted files on the faculty-staff Z: drive.

UPDATE: The faculty-staff Z: drive has been taken off-line because thousands of files on it are corrupted. We have no ETA on when it will again be available. Likely not until early Thursday morning (but that is purely speculative). JRutt 10/09 15:45

UPDATE: With the Z: drive off-line there will be extended login times for both students and employees, but only the EMPLOYEES Z: drive is off-line. JRutt 10/09 16:00

UPDATE: At about 18:05 all files from the overnight backup of Oct 8-9 on the Z: drive were restored and the files became available about 18:15. An email will be sent to the campus describing for users the impact of this incident and our recovery from it. JRutt 10/09 18:20