The Faculty/Staff Novell server (FS) will be down for about 1 hour to install a new tape drive.
Tape drive and SCSI card were added. No power cord was available, so a “Y” adaptor was used to jumper from SCSI drive backplane to the new tape drive.
The latest NWTAPE and ADPT160M drivers were loaded.
Also took down LD and installed the new memory. It is now at 2G – which is maxed out.
The Student Information System (iSeries, Campus Web) will be unavailable while a disk controller card is replaced. A one hour interuption is anticipated.
The systems affected will be Jenzabar application software (TEAMS2000) and CampusWeb (https://campusweb.emu.edu). CampusWeb provides student access to their financial information (billings and FinAid) as well as final class grades.
No other systems are affected by this outage.
The server housing iServiceDesk needed a network card driver update. The procedure went smoothly.
Due to an electrial outage in the Maplewood wiring closet. This is affecting the network connections in Maplewood and Oakwood.
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The electrical problem was fixed about 6:45pm and all networks appeared to return service by 7:30pm.
A recently released update will solve problems PhysPlant has been having with their TMA software. TMA and the iServiceDesk web server (tma.emu.edu) will be taken offline to perform the update.
A server misconfiguration caused a number of Windows servers to be inaccessible for several hours today. Affected servers include TMA, the Keyserver and the ArcView server.
The TMA iServiceDesk server (tma.emu.edu) is offline to allow for a backup of the TMA database. Service will resume before 8:00am Thurs, 1 Apr.
Long distance outage from 3:00-4:30, rerouting changes were made. Users can now make long distance calls, but inbound long distance service is not working.
Our service provider has been contacted. We hope to have the problem solved soon.
9:00 A.M 8/20/04 – The circuit appears to be stable. Long distance service is currently working. We will monitor the traffic until 5:00 P.M. this afternoon. If no problems arise we will close our trouble ticket with Qwest at that time.
The changes made to the WebMail server will need to be backed up. This will be done with a 45 minute outage between 6;45am and 7:45am on Wed morning, 3/24. The actual time will likely be between 30 and 40 minutes.
Only the WebMail server will be down during the outage. The main mail server will not be affected and no mail will be lost.
10:30AM, MON 3/22: A small routine upgrade procedure failed on the webmail server this morning. While this was being fixed, an additional problem occurred which is very serious and will take a few hours to correct. This affects only accessibility and will not result in lost email.
04:00PM, MON 3/22: Indications are that the WebMail server hardware failed during the routine procedure this morning. WebMail services will be re-deployed to the mail server itself. One server will temporarily be doing the work of two. Performance will be impacted — the extent of the slowed performance is unclear.
06:00PM, MON 3/22: Webmail services are available for on-campus users, but off-campus users will not be able to access webmail until Tuesday, 3/23. The temporary solution will result in slower e-mail server performance. Please be patient. One server is now doing the work previously done by two. Info Systems is working to develop a plan for returning a second e-mail server to service with appropriate hardware.
11:00AM, TUE 3/23: Webmail is available both ON and OFF campus. However, performance is slow and SENDING e-mail messages may fail in some instances. Technicians are working to reconfigure server hardware to address these performance issues. It is anticipated that this work will be completed by end of day today (Tue, 3/23).
02:30PM, TUE 3/23: Webmail services moved off the main mail server to another web server. Main mail server should be able to reduce the queues of messages for delivery. Quirks with WebMail (i.e. attachments, groups, inbox display) should be fixed. Users should reboot their computers before connecting to WebMail to assure proper connectivity.