Info Systems will take ALL Novell servers off-line early Saturday morning, 12/6, to make system images to enable recovery from any future catastrophic failures. Details:

DATE: Sat, December 6, 2003
BEG-TIME: About 7:00am
END-TIME: About 8:30am

IMPACT: All Novell services, including network files (P:, G:, Z: drives), network printing will NOT be available during the outage period.

Also, because the EMU email server and Oracle calendar server login authentications are provided by the Novell directory service, access to the EMU email services, including WebMail, will NOT be available during the outage period.

Users WILL be able to access the Internet, Blackboard, CampusWeb and the Sadie (library catalog).

All Novell servers, except FSAPPS, should be returned to service by 8:30am. FSAPPS will remain off-line while it hardware for it is upgraded. See FSAPPS details described in a separate outage report for 12/06/03.
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All Novell servers used by students, faculty and staff (except FSAPPS) were returned to service at 8:25am, 12/06/03. The system images are now complete and up-to-date.

Info Systems will be migrating the contents of the FSAPPS server to an upgraded set of hardware. This is not a new server, but has more power and capacity than the current FSAPPS server.

The applications on FSAPPS are:

-Goldmine Contact Mgmt (Admiss, ADCP, Seminary)
-TMA (Phys Plant)
-Past Perfect Museum Software (Museum)
-Survey Pro (Institutional Research)

No other systems should be affected by this outage. All users should be able to login to Novell during the outage. Faculty and Staff who login will likely see messages indicating that attempts to map drives on FSAPPS have failed.

Faculty/Staff users will have complete access to P:, G: and Z: drives.

The upgrade will begin shortly after 6:00am. If all goes well we believe the FSAPPS server will be returned to service by noon.

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FSAPPS upgrade completed at 11:15am, 45 minutes ahead of projected completion time.

FS file server was rebooted due to high CPU utilization. Users were noticing slow response times and sometimes were unable to open certain files or volumes.

The novell file server FS was rebooted. All users were unable to print using Novell print queues. This might have been caused because of the switch “-AV” used with DSREPAIR. This switch was recommended in a TID due to problems with space calculations in the preparation of running a full unattended repair.