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2nd Bb outage: July 21, 7am-noon

Blackboard Server

The ‘off-line’ test run July 9-11 to ascertain the exact amount of time needed for the real migration indicates that only several hours is required to migrate all existing courses and user account from the older v5.5 to the new v6.

The Blackboard server will be taken off-line about 7am. It is expected to be back on-line at least by noon.

The server was turned back on by 10:30 AM on July 21. Everything on the hardware and server side is functioning normally. There may be some glitches within the software user interface and database content, but those issues will surface only with use over time.

FS reboot and delete of corrupted file

Network

I disabled sophos on FS. On the corrupted file I found the following:
couldn’t check properties in explorer
couldn’t copy the file in explorer
couldn’t delete the file in explorer
couldn’t copy the file in a dos box
COULD delete the file in a dos box.
I then rebooted the server just to make sure it was happy.
It appears that if there is a high CPU utilization we should check what process is the highest. If it is sweep, check the last file it scanned – we might be able to use that to track down a corrupted file (if that is the problem). In this case “user” was the last user to have a file scanned, but it wasn’t the corrupted file.

I was hoping to be able to get a copy of the file and then place that on a test server to see if we could duplicate the error and see if there was another way to prevent the server from crashing, by disabling sweep w/o a reboot.

Forced Reboot of FS Novell File Server

File Server

Faculty/Staff (FS) Novell file server became unresponsive. Unusually high CPU utilization. Forced SHUTDOWN/REBOOT.

This incident appears to have been caused by an attempt to delete a corrupted Powerpoint file by a user. Network Administrator will have to delete this file immediately following a restart of FS at some point in the future. Until then the user has been instructed NOT to attempt to work with the file in any way.