All posts by Ben Beachy

myEMU and EX outage

Information Systems plans a scheduled systems outage for Student Information Systems (EX) and myEMU between 8am and 8pm on one day between 26 Dec and 31 Dec. We are working to finalize the date and will inform the campus when we do.  We will be installing a year-end upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet connection problems

3:15pm: All systems are functioning normally. Further details are available below.
2:15pm: We’ve received reports of internet connection problems. Technicians are investigating.

Between 2:15pm and 3:15pm on Tue 1 Sep users on the Harrisonburg campus experienced problems connecting to web sites and services. These problems were intermittent and inconsistent, with some sites being available and others not.

We have traced the problem to anomalies in web traffic across our two internet connections. We are working with both internet service providers to further diagnose the problem and prevent its recurrence.

Scheduled: Moodle

On Monday 2 Mar 2015 between 8:00am and 10:00am information systems will be upgrading our Moodle system to version 2.8.3 .

This upgrade will fix several bugs that users have encountered:

  • the Gradebook Single view is now saving and updating as it should
  • Turnitin’s Expanded Rubric view is now opening up as it should

Moodle will be unavailable during the upgrade; no other systems will be affected.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

myEMU and EX upgrade

From Friday evening December 26 at midnight (Saturday 0:00 hours)  originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.

Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.

Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Scheduled: Moodle

On Thursday 18 Dec 2014 between 3:00pm and 6:00pm information systems will be upgrading our Moodle system to version 2.8.

Moodle will be unavailable during the upgrade; no other systems will be affected.

Highlights of the new features in v2.8 include:

  • New ‘Atto’ text editor with comment autosave.
  • Improved grader report and user report.
  • New natural weighting option within the gradebook.
  • Improved quiz question selection and ordering.
  • New connection to Google Drive: upload files from Drive directly into Moodle.

For more details about Moodle 2.8 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 2.8 features.

(Note that ‘Email to private files’ and ‘Email replies to forum posts’ features require extensive server configuration and are not available at this time.)

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).