Due to a hardware failure, RDS is unavailable.
This Saturday, 17 June 2017, from 5pm to 10pm is a scheduled Information Systems outage. We will be upgrading a core network storage device. Many services are affected, including:
- emu.edu (web site)
- Jenzabar EX, InfoMaker, and PowerFAIDS
- Network drives (P:, G:, Z:, etc.)
- Printing on the Harrisonburg campus
- Phone and voicemail service on the Harrisonburg campus
- Remote desktop services
- Wireless network access
Services not affected include:
- Internet access
- EMU Gmail
- EMU Google Drive and G-Suite.
- SSC Campus
- 25Live room scheduling
As always we’ll update this post with any changes.
Please contact the Helpdesk with questions or concerns: firstname.lastname@example.org or 540 432 4357 (x4357 on the Harrisonburg campus). (For best results, please contact us before the outage–our systems will be offline too.)
Update 4:10pm: Inbound calling restored.
Update 3:35pm: Inbound calling has been disrupted. Technicians are working to resolve the issue.
Update 2:45pm: All systems are now functioning correctly.
A data center failure made multiple systems unavailable. A partial list of affected services follows:
- Computer login
- myEMU login
Technicians are working on the problem.
12:30 – Issue has been resolved