Update: 11:40AM: Wireless authentication is now working. Our testing shows that all systems are now functioning correctly.
Update 11:20AM: Technicians have identified a problem with our domain controllers. They are working to resolve the problem as quickly as possible. In our testing everything but wireless connections are working.
Technicians are investigating reports of errors authenticating to Moodle, myEMU, lab and office computers, and other systems.
Between 6:30 AM and 6:45 AM on Friday, November 20 we will be performing software updates on two website servers. You may notice intermittent issues accessing www.emu.edu and appsrv2.emu.edu during this time. The following services will be affected:
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Connectivity to a core network device failed briefly between 8:35 and 8:37 AM. This affected access to the internet and to certain servers.
Update, 5:00pm:All services are restored.
Update, 2:00pm:Problems continue and technicians are pursuing several mitigations. We have extended the outage until 5:00pm. While most critical services remain functional we expect occasional interruptions of service to continue.
Update, noon: Problems have occurred with the upgrade. At this time we do not know how long it will take to resolve them. While most critical services remain functional we expect occasional interruptions of service to continue.
Between 7:00 AM and 12:00 PM Information Systems will be replacing a core component of the network. All network services–including but not limited to, internet access, printing, myEMU, Moodle, and SIS–will be interrupted for brief intervals as connections are transferred to the new equipment. This will affect services in Harrisonburg, Lancaster, and off-campus. We recommend against using the network or network services during this time, but if you do, please be prepared for service interruptions.
If you have questions or concerns please contact the Information Systems Helpdesk at helpdesk@emu.edu or x4357 (540-432-4357).
Updats 20141031 10:40am: All systems are now functional.
Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
[201401021 5:10pm] Systems are now functional.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
Vendor technicians will be upgrading our CBORD door access system on Oct 21-22. We have configured systems to ensure that access to dorms and other buildings will be unaffected by this upgrade.
If you do encounter problems entering residence halls please contact the RD on call: 540 476 3676.
This Saturday (19 Oct 2013) is a scheduled third-Saturday information systems maintenance outage. We will be performing routine imaging on systems.
We expect disruptions for the following systems between 8:00am and 12:00pm on the 19th:
– Mail
– Internet access, web access and wireless access. These disruptions will be momentary.
No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
A component of our core UPS failed, triggering the automatic shutdown of several systems including Moodle, the web server, myEMU and EX. After verifying that the UPS could operate temporarily without the failed component technicians restored function to the shut-down systems.
A component of our core UPS failed, triggering the automatic shutdown of several systems including Moodle, the web server, myEMU and EX. After verifying that the UPS could operate temporarily without the failed component technicians restored function to the shut-down systems.