Category Archives: Wireless

Planned outage: Campus Center 3rd floor network and phone

Saturday January 7, 2017 7:30am - 11:59pmNetwork, Phone System, WirelessJason Alderfer

On Saturday, January 7, from 7:30 am until late in the evening, significant improvements will be made to the network closet on the third floor of the Campus Center. During this time there will be no phone, network, or WiFi access on the third floor. Other areas of the building will not be affected.

Unscheduled: Wireless Outage

Monday February 22, 2016 8:02am - 8:30amNetwork, Uncategorized, WirelessJenni Piper

Technicians are working on the issue.

ALL network services unavailable Monday, December 28

Monday December 28, 2015 7:30am - 7:30pmNetwork, Student Information System (SIS), Web Applications, Web Server, WirelessJason Alderfer

ALL network services will be unavailable Monday, December 28 from 7:30 AM to 7:30 PM. This includes all wired and wireless network connectivity and any service that relies on it. All EMU websites including but not limited to www.emu.edu, my.emu.edu, and moodle.emu.edu will be unavailable on and off-campus. This is the third of three major outages required to upgrade core network equipment.

At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Unscheduled: Rutt House has no network connectivity

Monday October 5, 2015 8:27am - Friday October 9, 2015 3:04pmNetwork, WirelessJenni Piper

Due to flooding in the basement, there is no network connectivity in Rutt House.

Wireless and VPN outage

Sunday August 30, 2015 10:00pm - 11:00pmVPN, WirelessUnscheduledJason Alderfer

A service that handles authentication for wireless and vpn access failed on Sunday evening.

AirPlay and AppleTV unavailable indefinitely

Friday August 28, 2015 2:16pm - Monday January 4, 2016 12:00pmWirelessJason Alderfer

Update 4 Jan 2016: AirPlay and AppleTV communication is now working.

Note that we cannot guarantee that AirPlay will continue to work. The AirPlay protocol is designed for small home networks, not the large, enterprise network at EMU. AirPlay problems are difficult to resolve at best and may prove unresolvable in the future.

Compatibility of AirPlay and AppleTV communication protocols with our network is marginal and we have always experienced varying degrees of problems supporting them. As of now they are not working and we do not have a timetable for restoring them. Anyone expecting to use them should prepare for alternative means of projecting their screen, such as a direct cable connection.

If you are unable to find a workaround for your particular situation, please call the Helpdesk to discuss at 540-432-4557 (x4557 on the Harrisonburg campus.)

Scheduled server upgrade

Wednesday August 19, 2015 6:30am - 8:00amInternet, Network, WirelessJason Alderfer

Access to the internet and internal network services, wireless access in particular, will be interrupted early Wednesday morning as servers providing core network services including IP address assignment, name resolution, and wireless authentication will be upgraded.