Server became unresponsive, though showed no resource use problems (low processor util, low memory use, no dirty cache buffers or disk requests). Attempted to unload Sophos without success. Attempted to down the server without success, and finally restarted it. NovaNet was started; SWEEP was not.
Inserv1 outage
Inserv1 was replaced this afternoon. The upgrade was uneventful and no services were disrupted because of the redundancy provided by Inserv2
FSAPPS restarted
File server FSAPPS was responding slowly to file requests. After unloading the backup software and antivirus software without result, the server was restarted.
Novell server (FS) failure
Technicians are working to figure out what the situation is.
Stunnel configuration problem
A misconfiguration caused password changing to fail. The problem was fixed sucessfully.
Email server upgrade
Beginning at 6:30 AM Monday morning and lasting until 8:00 AM, the email server will be taken offline for an upgrade. Email will be unavailable during this time. Web services which require logging in will also be unavailable at times during the upgrade.
8:15 AM All known issues have been resolved and upgrade has been completed successfully.
FS Novell Server Hung – Rebooted
A call was received on the HelpDesk emergency line about 8:00pm reporting that a user could not login. Off-campus network tech was called and Jack came to data center. Off-campus tech determined that FS was in a state similiar to previous “hung” states. Walked Jack thru reboot of FS. FS returned to service about 20:45.
High utilization on NetWare server ST
Technicians rebooted the server. High utilization a second time, required a second reboot.
The increase in traffic was due to a lab computer. It has been reimaged and the issue resolved.
Novell 6.5 Upgrade for FSAPPS Server – Fri, 7/2
The Novell pgrade to version 6.5 will be performed on the Faculty/Staff special applications server (FSAPPS) on Friday, 7/2/2004. This is the third server of a total of five to be upgraded. It is the last one to have a major impact on the campus community. The remaining two Novell servers to be upgraded do not provide file and print services for the campus publics and will be done “behind the scenes” (hopefully).
The FSAPPS server hosts applications such as Goldmine (for Admissions, ADCP and Seminary), TMA (for Phys Plant) and Past Perfect (for the Museum). The impact of doing this upgrade on Friday, 7/2, should be limited to these areas. Here are the planned outage details:
THU, 7/1 by 9:00pm : All Goldmine, TMA and Museum users must be logged out of their respective applications so that a valid backup of the system can be obtained.
FRI, 6:00am : Upgrade of FSAPPS officially begins
FRI, 5:00pm : Upgrade is (hopefully) completed
The Critical Information Alert (CIA) carried on the EMU Connection page (www.emu.edu/connection) will be used to keep the campus community informed about the progress of the upgrade. When the upgrade is complete the CIA notice will reflect this and give instructions for FSAPPS users to use the newly upgraded server.
NOTE: Info Systems will attempt to configure network space on FSAPPS early Friday morning so as to make it impossible for Goldmine, TMA and Museum users to map their respective drives on the FSAPPS server. However, we also request that users of these applications DO NOT attempt to use these applications during the day on Friday.
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Upgrade successfully completed about 5:30pm, 7/2.
Outbound Long Distance and Inbound 8XX Outage
6/28 – In order to switch long distance carriers (From ITC/Deltacom to Qwest) the PBX that controls our phone system needs to be reconfigured. The duration of the outage should be short, hopefully less than 20 minutes, if we do not have any complications with the T1 that connects our system to Qwest’s.
As of 1:30 P.M the switch over is on hold due to problems with the local loop, further action will not be taken until Qwest contacts us. All systems are currenly functioning properly with BTI services.
4:00 P.M, June 28 – Qwest has opened up a trouble ticket with Verizon to address the local loop issue. We will not switch service today.
Switchover has been rescheduled to start Wednesday, June 30 at 9:00 A.M.
9/30 – Problems with our equipment, we are waiting to here back from our vendor for additional support. We are still utilizing service from BTi. EXPECT PERIODIC OUTAGES AS WE MAKE CONFIGURATION CHANGES.
RESCHEDULED FOR FRIDAY, JULY 2 @ 9:00 A.M
AS OF 11:00 A.M.- All outbound long distance is now working on the Qwest network.