Outbound Long Distance and Inbound 8XX Outage

6/28 – In order to switch long distance carriers (From ITC/Deltacom to Qwest) the PBX that controls our phone system needs to be reconfigured. The duration of the outage should be short, hopefully less than 20 minutes, if we do not have any complications with the T1 that connects our system to Qwest’s.

As of 1:30 P.M the switch over is on hold due to problems with the local loop, further action will not be taken until Qwest contacts us. All systems are currenly functioning properly with BTI services.

4:00 P.M, June 28 – Qwest has opened up a trouble ticket with Verizon to address the local loop issue. We will not switch service today.

Switchover has been rescheduled to start Wednesday, June 30 at 9:00 A.M.

9/30 – Problems with our equipment, we are waiting to here back from our vendor for additional support. We are still utilizing service from BTi. EXPECT PERIODIC OUTAGES AS WE MAKE CONFIGURATION CHANGES.

RESCHEDULED FOR FRIDAY, JULY 2 @ 9:00 A.M

AS OF 11:00 A.M.- All outbound long distance is now working on the Qwest network.

Duration: 2 days

Assigned Technicians: Andy Hershberger