Users who were logged into webmail or IMAP at this time may need to log out and back in again. This is due to a small system change made in preparation for upcoming system upgrades.
EMail Server Failure – Incoming Internet Mail Rejected
Mail coming to the EMU email server from the Internet was rejected between 5:00pm and 6:40pm today (Wed, 9/17). We estimate this involved about 1,000 messages, many of which were likely spam. The senders of this mail should have received error messages.
Early Morning Calendar Outage
The calendar server was taken offline for about 30 minutes in order to make a backup image of the server OS.
Calendar Server Login Failure
Logins to Calendar Server from non-web clients failed. Problem was a repeat of an occurence on 08/31/2003. Problem seems to have occurred only since the upgrade to 9.0.4 was performed.
Jeremy is tracking the details of these failures so that a complete description can be given to Oracle in order to open a support ticket.
Blackboard server outage 7 AM Sept 5
A patch was applied to Blackboard at 7:45 AM. Application was unintrusive and system unavailability lasted only a few seconds.
Very Short Network Outage Early Monday, 9/1
Very brief planned outage required to activate a new version of the central router’s operating system. This is needed to correct a flaw that prevents use of a new component added in July 2003 that provides gigabit connectivity for various servers.
It is possible that no outage will be perceived. If there is an outage all network services would be affected (i.e. email, Internet, Novell, Blackboard, Sirsi/Sadie (Library), AS400, Calendar).
This outage moved us from IOS 7.6(1) to 7.6(3). This did not take care of the problem with the 6148 Gig blade. Cisco states there is a hardwaree/software flaw where packets are being dropped. There is no resolution for this as of now They will be sending us a 6516 blade to use as a loaner till this problem is resolved.
Calendar server not available from Outlook
It was not possible to access calendar from Outlook (or other non-web clients), though the web calendar worked fine. After rebooting the server worked fine. A support incident was opened with Oracle.
Blackboard outage Thursday morning
The blackboard server lost power about 10:30 AM. The reason for this is unknown; possible causes include hardware failure or an accident.
TOTAL NETWORK EMERGENCY DIAGNOSTIC OUTAGE
A key component of the central network router is not performing correctly. Info Systems will be taking the router down for at least an hour beginning at 6:30am, Wednesday, August 27.
SYSTEMS AFFECTED: IMPACT: ALL network services will be down.
NO email access (but no mail will be lost)
NO Internet access
NO access to Blackboard
NO access to the AS400 (administrative system)
NO access to Campus Web
NO access to the library system (Sadie)
NO access to the EMU web server
This is the FIRST of possibly TWO procedures to correct the problem. If this fails to correct the problem a new part will be ordered and an additional outage in the near future will be required to install the new part.
This notice will be updated with details as they become available. Check back for more details.
Swapped out the 6148 gig blade from slot 9 and installed into slot 8. Modified the config so the gig blade works in slot 8. Ran tests to verify connectivity using ping, telnet and www. Both showed latency. Called Cisco to reevaluate the case. Moved all Novell servers from the Gig blade back to the 10/100 blade.
FS server gig card added
Added the gig card driver to the FS server. The server had parameters set out of range. These were modified and the server rebooted. Yet after the reboot they were still the old values. Found these to be set in autoexec.ncf and startup.ncf. Removed them from those fiels and rebooted server. Again modified the values and now was able to install the driver. Changed the drivers bind parameters to be that of the old card. Old 10/100 card is still in server but the card is disabled in INETCFG. Checked connection and it is now at gig full duplex