Monthly Archives: February 2003

8+ Hr Webmail Server Outage.

The webserver service on the webmail server died about 4:00am, Sunday, 2/16. Adam Nolley notified Jack about 11:30am. Jack contacted Ben Beachy at home who was then able to dial in to the system, diagnose the problem and fix it. Service was restored about 12:20pm. Cause of problem was a program that was installed during a build of the server. The program was not being used but it’s license expired and it did not shutdown gracefully. The program has now been removed totally from the server.