Intermittent Long Distance Outage

Early this morning InfoSys personnel discovered voice problems with outbound long distance calls. A trouble ticket was opened with our long distance provider.

This problem was orginally thought to only affect EMU, but as it turns out, is affecting other institutions. Our service provider has escalated the ticket to the highest level.

Users may experience crackly voice service, and at times, be cut off. This will also affect inbound 8XX service.

7/22/05, 11:00 A.M.: Service has been fixed, and is now working correctly.

Duration: 1 day

Assigned Technicians: Andy Hershberger