Monthly Archives: November 2015

ALL network services unavailable Saturday, November 28

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UPDATE:  As of 8:45 AM, the update has been completed and all network services appear to be functioning normally.

ALL network services will be unavailable Saturday, November 28 from 7:30 AM to 9:30 AM.  This includes all wired and wireless network connectivity and any service that relies on it.  This is the second of three major outages required to upgrade core network equipment.

At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.

If you have questions or concerns please contact the information systems
helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg
campus).

 

Scheduled: Software Updates for Webservers

Multiple Servers, Web Applications, Web Server

Between 6:30 AM and 6:45 AM on Friday, November 20 we will be performing software updates on two website servers. You may notice intermittent issues accessing www.emu.edu and appsrv2.emu.edu during this time. The following services will be affected:

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

myEMU and EX scheduled outage

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Saturday, November 7, 8:00 am to Sunday, November 8, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).