Monthly Archives: December 2015

myEMU and Jenzabar EX scheduled outage

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Saturday, January 2, 8:00 am to Sunday, January 3, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you use EX and your computer is not shut down during the upgrade, you will need to restart it for EX to work correctly.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

myEMU and EX outage

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Information Systems plans a scheduled systems outage for Student Information Systems (EX) and myEMU between 8am and 8pm on one day between 26 Dec and 31 Dec. We are working to finalize the date and will inform the campus when we do.  We will be installing a year-end upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

ALL network services unavailable Monday, December 28

Network, Student Information System (SIS), Web Applications, Web Server, Wireless

ALL network services will be unavailable Monday, December 28 from 7:30 AM to 7:30 PM. This includes all wired and wireless network connectivity and any service that relies on it. All EMU websites including but not limited to www.emu.edu, my.emu.edu, and moodle.emu.edu will be unavailable on and off-campus. This is the third of three major outages required to upgrade core network equipment.

At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).