9/27/2023, 9:00am: The issue has been resolved.
9/27/2023, 8:00am: The issue has been mitigated but still persists for some users. Technicians continue to work toward a resolution.
We are currently experiencing an issue with devices connecting to EMU Wifi. This will impact any device that is connecting/reconnecting. Technicians are working on the issue and believe it will be resolved before 5:00pm.
Update (4/14/23 12:02pm): Internet has been restored
Internet is unavailable in Lehman Auditorium. Technicians are working on the issue. Access should be restored by 12:15pm.
12:55 – The issue has been resolved. Contact the Helpdesk (helpdesk@emu.edu) if you continue to have issues.
There are reports of users not being able to connect to the wireless network. We are currently looking into solutions. Thank you for your patience.
MyEMU will be down for a few minutes while we reboot it to repair a service that isn’t starting. This service is preventing us from upgrading several services.
Maintenance is required on the myEMU web server as a result of the power outage a couple weeks ago. MyEMU service will be intermittent during this time.
A system failed that caused external access to all EMU resources to be unavailable.
Next Monday morning, July 14, between 7:30am and 8am there will be a brief outage to update the EX country codes.
This outage will affect EX users only and will likely last only about 10 minutes.
We are changing the table_detail country information to conform with Jenzabar lists, and updating related country data in EX tables accordingly.
Due to the failure of a software application to restart properly, EMU websites (www.emu.edu, moodle.emu.edu, etc.) were briefly not available off-campus.
For those of you that use the Financial
Aid module, there will be an upgrade
planned for Monday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs
up to date to version 19.1.
You may use any other part of EX during
this time.
Monday Jan 27 is an evening maintenance outage for myEMU and EX. We will be improving the performance of the database server and applying a Jenzabar EX Web Application Services hotfix.
We expect an outage for myEMU and EX between 8:30pm and 9:30pm on Monday the 27th. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).