We are currently seeing reports of users having trouble using Google services like gmail.com or drive.google.com. Most users are seeing slowness or a 502 error after they log in. This appears to be transient and happening at different times. Refreshing the page might help after you have waited for a few mins. but Google ultimately will need to fix things. We will post any updates as we have them.
Update: Around 4 pm pages started to respond as they should.
On September 28 and October 2, 31 new copiers will be delivered to upgrade devices that are five years old. IS will be working with Ricoh to set up the new devices as soon as possible to provide as little disruption to your printing, copying and scanning needs. The device being replaced will be removed October 5th or 9th.
Here is the list of devices impacted on each date.
| Sep 28, 2023 ATH-01 – Ready to Use BIBLE-02 – Ready to Use BUS-OFF-01 – Ready to Use CC-01 – Ready to Use DEV-01 – Ready to Use GRADCOUN-01 – Ready to Use LANG-LIT-01 – Ready to Use LIB-PUB-01 – Ready to Use LIB-REF-01 – Ready to Use MUSIC-02 – Ready to Use NURSE-03 – Ready to Use SC-04 – Ready to Use SEM-02 – Ready to Use SEM-05 – Ready to Use SOC-03 – Ready to Use STULIFE-04 – Ready to Use | Oct 2, 2023 ADM-01 – Ready to Use AS-01 BIO-MED-01 – Ready to Use BUS-ED-01 – Ready to Use CAFE-01 – Ready to Use CC-03 – Ready to Use CJP-WEAV-03 – Ready to Use COUNSERV-01 – Ready to Use GRADDEAN-01 – Ready to Use HILLSIDE-01 – Ready to Use IS-01- Ready to Use SEM-LAB-03 – Ready to Use SEM-OFFICE-02 – Ready to Use SVCC-03 – Ready to Use VACA-01 – Ready to Use |
A Ricoh tech will be onsite to deactivate the current device and set up the new device. This process will take 30-45 minutes. During this time, printing will not be available. Configuration of the devices will start as the devices are delivered and continue the next day until completed.
Printer names will not be changing, so nothing needs to be changed on computers to use them.
9/27/2023, 9:00am: The issue has been resolved.
9/27/2023, 8:00am: The issue has been mitigated but still persists for some users. Technicians continue to work toward a resolution.
We are currently experiencing an issue with devices connecting to EMU Wifi. This will impact any device that is connecting/reconnecting. Technicians are working on the issue and believe it will be resolved before 5:00pm.
Update (4/14/23 12:02pm): Internet has been restored
Internet is unavailable in Lehman Auditorium. Technicians are working on the issue. Access should be restored by 12:15pm.
12:55 – The issue has been resolved. Contact the Helpdesk (helpdesk@emu.edu) if you continue to have issues.
There are reports of users not being able to connect to the wireless network. We are currently looking into solutions. Thank you for your patience.
MyEMU will be down for a few minutes while we reboot it to repair a service that isn’t starting. This service is preventing us from upgrading several services.
Maintenance is required on the myEMU web server as a result of the power outage a couple weeks ago. MyEMU service will be intermittent during this time.
A system failed that caused external access to all EMU resources to be unavailable.
Next Monday morning, July 14, between 7:30am and 8am there will be a brief outage to update the EX country codes.
This outage will affect EX users only and will likely last only about 10 minutes.
We are changing the table_detail country information to conform with Jenzabar lists, and updating related country data in EX tables accordingly.
Due to the failure of a software application to restart properly, EMU websites (www.emu.edu, moodle.emu.edu, etc.) were briefly not available off-campus.