Loss of connectivity. Immediate processor spike after first reboot. Some services disabled on second reboot. Suspect anti-virus software. Processor utilization was low when problem was reported. It had been about 15 min. since the last AV file scan. Reloaded backup agent, but not AV.
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Faculty-Staff fileserver down
Unloading the backup software caused a critical error, requiring an immediate restart. This can be considered an isolated incident.
Bb server interruption – Wed, Mar 30, 2005 at 7:30 AM EST
A patch to fix a current problem with displaying foreign language characters is scheduled to be applied.
Internet outage
There needs to be a short internet outage of approx 5 min. This is to change a configuration on our internet router to stay in sync with our internet provider. This should help with the stability of our internet connection.
Done, we are now on a new router from Ntelos. BGP also now has a password attached to it, and the routes have been changed.
Webmail and wireless services slow
InfoSys is working to identify the source of heavy load on the server hosting Webmail and wireless authentication services. Until the problem is diagnosed and resolved Webmail service may be periodically disrupted and users may not be able to authenticate to the EMU wireless network. We are doing everything possible to resolve the situation rapidly and we apologize for the inconvenience.
webmail server reboot
The webmail server needs to be rebooted to resolve an issue that causes services to fail periodically.
The update did not succeed. IS will resolve this and schedule a future reboot.
Webmail database upgrade
Due to security vulnerabilities an upgrade of the webmail database backend software is required. This will affect webmail only. Users of Outlook should not be affected.
Internet outage
Internet service was not available. We checked with our provider, which said a major outage ocurred, but that service had been restored.
iService Desk offline for data maintenance
This morning PhysPlant personnel noted corruption in the TMA data file. The file has been sent to TMA tech support for repair. iService Desk (and the rest of TMA) is unavailable until the file has been sent back.
The situation has been resolved through conversation with TMA tech support.
Goldmine server
The Goldmine terminal server (used by the Admissions department) ran out of drive space earlier today and was taken off-line to have a larger hard drive put in. No data was lost and all systems are now functioning perfectly.