It was noticed that ST was misbehaving. After a reboot, things seem to be normal.
Details are in WO 16770
It was noticed that ST was misbehaving. After a reboot, things seem to be normal.
Details are in WO 16770
Loss of connectivity. Immediate processor spike after first reboot. Some services disabled on second reboot. Suspect anti-virus software. Processor utilization was low when problem was reported. It had been about 15 min. since the last AV file scan. Reloaded backup agent, but not AV.
Unloading the backup software caused a critical error, requiring an immediate restart. This can be considered an isolated incident.
A patch to fix a current problem with displaying foreign language characters is scheduled to be applied.
There needs to be a short internet outage of approx 5 min. This is to change a configuration on our internet router to stay in sync with our internet provider. This should help with the stability of our internet connection.
Done, we are now on a new router from Ntelos. BGP also now has a password attached to it, and the routes have been changed.
InfoSys is working to identify the source of heavy load on the server hosting Webmail and wireless authentication services. Until the problem is diagnosed and resolved Webmail service may be periodically disrupted and users may not be able to authenticate to the EMU wireless network. We are doing everything possible to resolve the situation rapidly and we apologize for the inconvenience.
The webmail server needs to be rebooted to resolve an issue that causes services to fail periodically.
The update did not succeed. IS will resolve this and schedule a future reboot.
Due to security vulnerabilities an upgrade of the webmail database backend software is required. This will affect webmail only. Users of Outlook should not be affected.
Internet service was not available. We checked with our provider, which said a major outage ocurred, but that service had been restored.
This morning PhysPlant personnel noted corruption in the TMA data file. The file has been sent to TMA tech support for repair. iService Desk (and the rest of TMA) is unavailable until the file has been sent back.
The situation has been resolved through conversation with TMA tech support.