On Saturday, January 7 from 9 am to 1 pm, Information Systems plans to replace a device involving EMU’s internet connection.  During the outage, most network services will NOT be available from on-campus in Harrisonburg as well as Lancaster offices, including telephone service.  

If you are off-campus, most services will remain available, including Google and Moodle, among others, however you will not be able to use a VPN to connect back to campus.  

If you have questions please contact helpdesk@emu.edu

On Sunday, October 23 beginning at 1 pm, the servers that provide wireless connectivity to the EMU network and access to the broader Internet will be down. Maintenance will begin at 1:00 PM and the upgrade should take no longer than two hours. Wireless connectivity and access to the broader Internet will be affected for most if not all users.

UPDATE: As of 9:45 connectivity has been restored.

A network switch has failed in the Seminary building, affecting connectivity in some areas of the first and second floors. IS is working on the problem.

UPDATE: As of 2:15 pm the update has been completed and all services have been restored.

On Sunday, August 14 beginning at 12:30 pm IS will be upgrading the software on a core network device. This will result in an extensive outage of technology on campus. All phone, network, and internet access will be unavailable. We recommend no one plan to do office work on campus on Sunday afternoon.

If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.

If you have questions please email helpdesk@emu.edu.

On Monday, January 3, 2022 we will be upgrading Moodle to a newer software version. Moodle will be unavailable during the upgrade.

If you have questions, please email helpdesk@emu.edu.

Moodle availability has been restored after it was taken offline to resolve a problem that could have resulted in an unplanned outage.

During Fall Break, beginning Friday afternoon on October 22 and lasting through mid-day on Saturday, October 23, Moodle will be unavailable.  Information Systems will be working with a Moodle services provider, MoodleUS, to transition our Moodle software from its current location on campus to a cloud-hosted platform.  

Thank you for your patience and flexibility as we work to maintain and enhance our Moodle service.  If you have any questions please contact helpdesk@emu.edu.

UPDATE: As of noon Sunday, May 16, the known issues involving printing and authentication have been resolved.

As is generally the case after significant network maintenance, some services need additional attention to perform correctly. Information Systems is aware of a few that we will be addressing shortly. These include printing on campus as well as the ability to log into certain services.

An outage of a Domain Name Service (DNS) resolution provider resulted in the inability to access many internet sites.  The problem appears to have been resolved by the service provider.