Update: This issue has been resolved.
Users are currently experiencing an internet interruption due to a popup from SafeConnect requesting them to download the policy key.
All posts by Jenni Piper
Unscheduled: myEMU, Jenzabar EX, SIRSI, file server access slow or unavailable
12:00pm, Noon: All performance issues have been resolved. Technicians are continuing to monitor systems.
Technicians are looking into the issue and will update with information as it is discovered.
Unscheduled: Rutt House has no network connectivity
Due to flooding in the basement, there is no network connectivity in Rutt House.
Unscheduled outage: Network Printing
There is an unscheduled printing outage. Network technicians are working on the issue.
Unscheduled Outage: 25Live
Currently users are unable to login to 25Live. This has been reported to Collegenet support and they are working on the issue.
Unscheduled Outage: 25Live
Currently users are unable to login to 25Live. This has been reported to Collegenet support and they are working on the issue.
Scheduled: 25Live Upgrade to v25
From Tuesday, August 4, 9:00 pm to Wednesday, August 5 1:00 am (four hours total), CollegeNet will be upgrading our 25Live scheduling system to version 25.
this upgrade will fix a couple issues that users have encountered:
- It will prevent users from making one very long event rather than recurring events.
- It will give us the ability to customize reports.
25Live will be unavailable during the upgrade. No other systems will be affected.
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).
Unscheduled Outage: 25Live
Currently users are unable to login to 25Live. This has been reported to Collegenet support and they are working on the issue.
Unscheduled Outage: myEMU and emu.edu
We are currently experiencing an unscheduled outage of myEMU and emu.edu.
Scheduled: HelpWeb/EquipWeb migration to new server
On Wednesday, 15 Julyy 2015 between 8:00am and 8:30pm, Information Systems will be migrating the HelpWeb and EquipWeb databases to a new server.
HelpWeb and EquipWeb will be unavailable during the migration. No other systems will be affected.
Emails to helpdesk@emu.edu will be imported into HelpWeb when the migration is done.
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).