12:00pm, Noon: All performance issues have been resolved. Technicians are continuing to monitor systems.
Technicians are looking into the issue and will update with information as it is discovered.
Category Archives: myEMU
myEMU and EX upgrade
Saturday, August 8, 8:00 am to Sunday, Aug 9, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled Outage: myEMU and emu.edu
We are currently experiencing an unscheduled outage of myEMU and emu.edu.
myEMU outage
Fixing a problem with the EX scheduler service knocked myEMU off-line. This was not noticed until later in the afternoon, while IS was in a team retreat.
Both problems have been fixed.
MyEMU performance problems
Transient problems with server software caused slowness when accessing myEMU. These problems were corrected after they were discovered this morning.
EX and myEMU Maintenance Outage
Saturday March 21 from 8:00 am – 12:00 noon is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be applying urgent hotfixes to Jenzabar EX.
We expect an outage for only EX and myEMU between 8:00 am and 12:00 noon on Saturday the 21st. No other systems will be affected.
If you use EX on a PC, you will need to reboot it after the update, before you first use EX over the weekend or next week.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and EX upgrade
Saturday, January 17 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be installing a routine upgrade. EX (SIS) and myEMU will be unavailable during this time.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and EX upgrade
From Friday evening December 26 at midnight (Saturday 0:00 hours) originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.
Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled: Outage affecting multiple systems
Updats 20141031 10:40am: All systems are now functional.
Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
- myEMU and Jenzabar EX
- Desktop and lab logins
- Illiad library system
- TMA physical plant work management
Unscheduled: Outage affecting multiple systems
[201401021 5:10pm] Systems are now functional.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
- Moodle
- Web server
- myEMU
- Desktop and lab logins