Category Archives: myEMU
Unschedule: SISDB server rebooted
myEMU and Jenzabar EX scheduled outage
Wednesday, February 17, 7:00 am to 8:00 am is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a minor hotfix. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled: Authentication problems
Update: 11:40AM: Wireless authentication is now working. Our testing shows that all systems are now functioning correctly.
Update 11:20AM: Technicians have identified a problem with our domain controllers. They are working to resolve the problem as quickly as possible. In our testing everything but wireless connections are working.
Technicians are investigating reports of errors authenticating to Moodle, myEMU, lab and office computers, and other systems.
SQL Server Upgrade – MyEMU and EX outage
Wednesday, February 3rd from 7-7:30 is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a minor SQL server update. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and Jenzabar EX scheduled outage
Saturday, January 2, 8:00 am to Sunday, January 3, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX and your computer is not shut down during the upgrade, you will need to restart it for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and EX outage
Information Systems plans a scheduled systems outage for Student Information Systems (EX) and myEMU between 8am and 8pm on one day between 26 Dec and 31 Dec. We are working to finalize the date and will inform the campus when we do. We will be installing a year-end upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and EX scheduled outage
Saturday, November 7, 8:00 am to Sunday, November 8, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled: myEMU, Jenzabar EX, SIRSI, file server access slow or unavailable
12:00pm, Noon: All performance issues have been resolved. Technicians are continuing to monitor systems.
Technicians are looking into the issue and will update with information as it is discovered.
myEMU and EX upgrade
Saturday, August 8, 8:00 am to Sunday, Aug 9, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).