Category Archives: Student Information

Scheduled: myEMU & J1

myEMU, Student Information, Student Information System (Jenzabar EX), Student Information System (SIS), Web Applications

There is a planned outage of the Student Information System (Jenzabar J1) on September 30th (Tuesday) from 5:00 PM to 6:00 AM on October 1st (Wednesday). myEMU will be upgraded as well. myEMU will not be available from 5:00 PM until 11:00 PM on September 1st.

EMU payment processing (CashNET) depends on J1 and myEMU and will be down during the J1 outage. The PowerFAIDS interface to J1 will not work during the upgrade. Other systems may be affected.

If you use J1 Desktop, please quit J1 before 5 PM on Tuesday. If the Jenzabar client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.

EMU must upgrade to J1 before the end of September since Jenzabar will not support J1 2023.3 after September 30th.

Helpdesk, Moodle, and Navigate will all be available while myEMU is down. Here are links to use these products:

Rescheduled: myEMU & J1

myEMU, Student Information, Student Information System (Jenzabar EX), Student Information System (SIS)

Progress Updates:

  • 6:50 AM J1 Web, myEMU, and J1 desktop are all available. IT will continue to solve problems over the next few days.
  • 5:00 AM J1 Desktop 2023.2 Patch 1 is installed and available on RDS and staff computers that were connected to the network. J1 Web has not yet been upgraded.
  • 2:20 AM DDU is no longer running hoping Jenzabar will soon confirm successful completion of this step. Kent is starting EMU permissions and customization steps
  • 12:30 AM Still not making progress-sorry
  • 10:45 PM still running data definition utility
  • 10 PM currently running the data definition utility
  • 8 PM Continuing J1 update to adjust database structure
  • 6:20 PM Jenzabar
  • 5:40 Create backup database
  • 5 PM Volume snapshots started

There is a planned outage of the Student Information System (Jenzabar J1) on March 5th (Tuesday of Spring Break) from 5:00 PM to 3:00 AM on March 6th. myEMU will also be upgraded and will not be available 5:00 PM until 5:30PM and from 7:30PM and until 9:30PM on March 5th.

This outage is for J1 and myEMU. EMU payment processing (CashNET) is dependent on J1 and myEMU and will be down some during the J1 outage. The PowerFAIDS interface to J1 will not work during the upgrade. Other systems should not be affected.

If you use J1 Desktop, please quit J1 before leaving the previous week. If the client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.

We are updating to J1 2023.2 at this time because the J1 2022.2 version we are currently running is nearing its end of life.

Admin Notes (only visible to administrators)

Unscheduled: Outage affecting multiple systems

Multiple Servers, myEMU, Student Information, Student Information System (Jenzabar EX), Student Information System (SIS)

Updats 20141031 10:40am: All systems are now functional.

Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.

An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:

  • myEMU and Jenzabar EX
  • Desktop and lab logins
  • Illiad library system
  • TMA physical plant work management

Short SIS Outage

Student Information

The Student Information System (AS/400, Campus Web) will be unavailable Tuesday, November 14 from 7:15 am to 7:45 am to change a connection setting.

The systems affected will be Jenzabar application software (TEAMS2000) and CampusWeb (https://campusweb.emu.edu). CampusWeb provides student access to their financial information (billings and FinAid) as well as final class grades.

No other systems are affected by this outage.