Category Archives: Student Information System (Jenzabar EX)

EX and myEMU Maintenance Outage

myEMU, Student Information System (Jenzabar EX)

Saturday March 21 from 8:00 am – 12:00 noon is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be applying urgent hotfixes to Jenzabar EX.

We expect an outage for only EX and myEMU between 8:00 am and 12:00 noon on Saturday the 21st. No other systems will be affected.

If you use EX on a PC, you will need to reboot it after the update, before you first use EX over the weekend or next week.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

myEMU and EX upgrade

myEMU, Student Information System (Jenzabar EX), Uncategorized

Saturday, January 17 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU.  We will be installing a routine upgrade.  EX (SIS) and myEMU will be unavailable during this time.

Only EX (SIS) and myEMU will be affected by this outage.  No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

myEMU and EX upgrade

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS), Uncategorized

From Friday evening December 26 at midnight (Saturday 0:00 hours)  originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.

Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.

Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Unscheduled: Outage affecting multiple systems

Multiple Servers, myEMU, Student Information, Student Information System (Jenzabar EX), Student Information System (SIS)

Updats 20141031 10:40am: All systems are now functional.

Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.

An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:

  • myEMU and Jenzabar EX
  • Desktop and lab logins
  • Illiad library system
  • TMA physical plant work management

Completed: myEMU and EX upgrade

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Saturday, October 4 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be installing a routine upgrade. EX (SIS) and myEMU will be unavailable during this time.

Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).