For those of you that use the Financial Aid module, there will be an upgrade planned for 5/21/15, Thursday morning until 10:00am.Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 20.3.
5/21 10:30 status: various EX connections needed to be terminated to complete the upgrade. Processes have changed and next time should be smoother.
For those of you that use the Financial Aid module, there will be an upgrade planned for 4/8/15, Wednesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 20.2.
You may use any other part of EX during this time.
Saturday March 21 from 8:00 am – 12:00 noon is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be applying urgent hotfixes to Jenzabar EX.
We expect an outage for only EX and myEMU between 8:00 am and 12:00 noon on Saturday the 21st. No other systems will be affected.
If you use EX on a PC, you will need to reboot it after the update, before you first use EX over the weekend or next week.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/15, Wednesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 20.1.
You may use any other part of EX during this time.
Users attempting to login to Jenzabar EX receive an error message and are unable to login.
Technicians are looking into the problem and will update this entry when more information is available.
This issue has been resolved.
Saturday, January 17 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be installing a routine upgrade. EX (SIS) and myEMU will be unavailable during this time.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
From Friday evening December 26 at midnight (Saturday 0:00 hours) originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.
Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
For those of you that use the Financial Aid module, there will be an upgrade planned for 11/14, Friday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 20.0.
You may use any other part of EX during this time.
The EX database server unexpectedly rebooted during a software update.
Updats 20141031 10:40am: All systems are now functional.
Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows: