Saturday 19 March from 8:00 am to 5:00 pm is a scheduled information systems outage for myEMU. We will be upgrading myEMU. myEMU will be unavailable during this time.
We expect the outage to be for only myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Technicians are working on the issue.
Update: 11:40AM: Wireless authentication is now working. Our testing shows that all systems are now functioning correctly.
Update 11:20AM: Technicians have identified a problem with our domain controllers. They are working to resolve the problem as quickly as possible. In our testing everything but wireless connections are working.
Technicians are investigating reports of errors authenticating to Moodle, myEMU, lab and office computers, and other systems.
For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.1. You may use any other part of EX during this time.
During this outage all scan-to-me emails from Ricoh copiers failed to deliver. After this issue was resolved it appears that the server processed some queued scan-to-me emails, which were delivered to users.
voicemail service was intermittently unavailable during this time. Users trying to leave a voicemail message may or may not have received a busy dial tone.
UPDATE: As of 8:45 AM, the update has been completed and all network services appear to be functioning normally.
ALL network services will be unavailable Saturday, November 28 from 7:30 AM to 9:30 AM. This includes all wired and wireless network connectivity and any service that relies on it. This is the second of three major outages required to upgrade core network equipment.
At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.
If you have questions or concerns please contact the information systems
helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg
campus).
Calls incoming to campus were briefly interrupted.
3:15pm: All systems are functioning normally. Further details are available below.
2:15pm: We’ve received reports of internet connection problems. Technicians are investigating.
Between 2:15pm and 3:15pm on Tue 1 Sep users on the Harrisonburg campus experienced problems connecting to web sites and services. These problems were intermittent and inconsistent, with some sites being available and others not.
We have traced the problem to anomalies in web traffic across our two internet connections. We are working with both internet service providers to further diagnose the problem and prevent its recurrence.
A system failed that caused external access to all EMU resources to be unavailable.