Due to a problem with web server infrastructure, EMU websites were not available off campus.
Scheduled file server reboot 3/2
The file server will be rebooted at 10 pm. This will result in the inability to access mapped drives, as well as causing very slow login times on EMU owned computers. These effects should last only a few minutes.
Scheduled: 25Live Outage
On February 21, 9:00, CollegeNET will temporarily take 25Live Test and Production environments offline for up to 30 minutes.
Scheduled: telephone system outage Saturday, 2/18
On Saturday, February 18 from 1:00 pm to 5:00 pm, we will be taking a component of the phone system offline. During the outage you will be able to make calls from your office phone, however you will not be able to receive incoming calls. Off-campus callers will not be able to leave voicemail; they should receive either a busy signal or a message that the call cannot be completed.
If you have any questions, please contact the EMU Helpdesk, helpdesk@emu.edu or call 540-432-4357, x4357 on the Harrisonburg campus.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, February 17th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: Reboot of EX server and file server
The server hosing EX and a file server were rebooted this morning for routine maintenance. A brief service interruption may have been experienced.
EX FAM module scheduled outage, PowerFAIDS 22.1
For those of you that use the Financial Aid module, there will be an upgrade planned for 1/18/17, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.1. You may use any other part of EX during this time.
Outbound calling issues
Outbound calling was unavailable between 9:30 and 11:20 this morning. The issue has been resolved.
Planned outage: Campus Center 3rd floor network and phone
On Saturday, January 7, from 7:30 am until late in the evening, significant improvements will be made to the network closet on the third floor of the Campus Center. During this time there will be no phone, network, or WiFi access on the third floor. Other areas of the building will not be affected.
MyEMU and Jenzabar EX Scheduled Outage
Friday, December 30, 8:00 am to Saturday, December 31, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the holidays), you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).