Users attempting to login to Jenzabar EX receive an error message and are unable to login.
Technicians are looking into the problem and will update this entry when more information is available.
This issue has been resolved.
myEMU and EX upgrade
Saturday, January 17 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be installing a routine upgrade. EX (SIS) and myEMU will be unavailable during this time.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
25Live Update
On Tuesday, January 13, 2015 at 9:00pm, 25Live will b unavailable while an upgrade is performed. It will be unavailable for approximately four hours.
Network unavailable in Roselawn
Update: a replacement device has been put in service. The network in Roselawn should now be available.
A network device in Roselawn is failing. Technicians are currently working on the problem and we hope to have it resolved later this evening.
myEMU and EX upgrade
From Friday evening December 26 at midnight (Saturday 0:00 hours) originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.
Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
25Live – Emergency Patch
On Monday, December 22, 2:00, there will be an emergency patch to 25Live v24. It will take approximately one hour.
This update will provide updates to the authentication scheme that is used by 25Live.
25Live – Emergency Patch Installation
On Thursday, Dec 18th at 5:00pm, CollegeNET will be deploying an emergency patch to 25Live in both Test and Production.
The 25Live patch includes the following updates:
1) Correction to custom attribute handling in the Event Wizard.
2) Updates to handling of bound events.
3) Requestor and Scheduler are emailed correctly when this feature is configured.
Scheduled: Moodle
On Thursday 18 Dec 2014 between 3:00pm and 6:00pm information systems will be upgrading our Moodle system to version 2.8.
Moodle will be unavailable during the upgrade; no other systems will be affected.
Highlights of the new features in v2.8 include:
- New ‘Atto’ text editor with comment autosave.
- Improved grader report and user report.
- New natural weighting option within the gradebook.
- Improved quiz question selection and ordering.
- New connection to Google Drive: upload files from Drive directly into Moodle.
For more details about Moodle 2.8 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 2.8 features.
(Note that ‘Email to private files’ and ‘Email replies to forum posts’ features require extensive server configuration and are not available at this time.)
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).
25Live – Emergency Patch
From CollegeNet: Monday, December 15th, 2014 at 5:00 (ET), we will deploying an emergency patch to your 25Live release 24 environment in both your Test and Production instances.
IMPORTANT: In order for your system to receive these service upgrades, it is essential that you follow these instructions:
After you have received notification that the upgrades are complete, clear your browser cookies and cache to ensure that you are receiving the newest code.
If you experience any problems or have any questions about these instructions, please contact support@collegenet.com
This patch includes the following updates:
1) Users with override permissions to blackouts and open/close hours can now override them when scheduling using the Event Wizard.
2) The advanced search in the Event Wizard now correctly returns data.
3) Improvements to the event save process to resolve issues with custom event PUT input BPEs.
4) ECommerce handles daylight saving time changes more smoothly.
5) Special characters are handled better in custom Event Wizard configurations.
6) Notification about date buffers appears correctly in the Event Wizard.
7) Event requirements appear correctly in the Event Wizard when selected for an event type.
8) We have made improvements to handling of bound events.
9) The event description now appears consistently for default Event Wizard configurations.
EX FAM module outage, PowerFAIDS 20.0
For those of you that use the Financial Aid module, there will be an upgrade planned for 11/14, Friday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 20.0.
You may use any other part of EX during this time.