There will be an approximately 5 hour outage of Jenzabar EX and those parts of myEMU that pull up SIS data (GL & accounts inquiries and HR accruals and course search…), to convert General Ledger accounts from one form to another, as we simplify how EMU manages Accounts Receivable.
EMU websites not accessible externally
Due to the failure of a software application to restart properly, EMU websites (www.emu.edu, moodle.emu.edu, etc.) were briefly not available off-campus.
EX FAM module outage, PowerFAIDS 19.3
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/20, Tuesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 19.3.
You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 19.2
For those of you that use the Financial Aid module, there will be an upgrade planned for 4/10, Thursday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 19.2.
You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 19.1
For those of you that use the Financial
Aid module, there will be an upgrade
planned for Monday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs
up to date to version 19.1.
You may use any other part of EX during
this time.
MyEMU and EX
Monday Jan 27 is an evening maintenance outage for myEMU and EX. We will be improving the performance of the database server and applying a Jenzabar EX Web Application Services hotfix.
We expect an outage for myEMU and EX between 8:30pm and 9:30pm on Monday the 27th. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
GMail Service Problems
From Google AppStatus page:
1/24/14 2:12 PM | We’re investigating reports of an issue with Gmail. We will provide more information shortly.
1/24/14 3:23 PM
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
myEMU and EX
Update: postponed.
Monday Jan 20 is an evening maintenance outage for myEMU and EX. We will be improving the performance of the database server.
We expect an outage for myEMU and EX between 8:30pm and 9:30pm on Monday the 20th. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled outage: EX
Saturday and Sunday, 11-12 Jan is a scheduled information systems maintenance outage. We will be installing year-end updates to Jenzabar EX and myEMU.
We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 11th. Updates on this outage are available at http://www.emu.edu/is/outages/?id=1107 .
We expect an outage for EX (SIS) between 8:00am on Saturday the 11th and 6:00pm on Sunday the 12th.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled outage: myEMU
Saturday and Sunday, 11-12 Jan is a scheduled information systems maintenance outage. We will be installing year-end updates to Jenzabar EX and myEMU.
We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 11th.
We expect an outage for EX (SIS) between 8:00am on Saturday the 11th and 6:00pm on Sunday the 12th. Updates on this outage are available at http://www.emu.edu/is/outages/?id=1106 .
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).