Saturday July 19 is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be upgrading Jenzabar EX.
We expect an outage for EX and myEMU between 8:00am and 11:59pm on Saturday the 19th. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Update (12:30pm, 16 July): Moodle is back online.
Update (9am, 16 July): The outage is extended until noon today to give us additional time to resolve technical issues.
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Wednesday (16 July 2014) between 8:00am and 10:00am information systems is upgrading our Moodle system to version 2.7.
Moodle will be unavailable during the upgrade; no other systems will be affected.
This upgrade will affect you in two primary ways:
We will provide more details about changes after the upgrade is complete.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).
The retention tab in myEMU will be under construction due to an upgrade. This upgrade is to install 5.5 and BI Core 4.1.
Status 10:30am: Encountered installation errors requiring Jenzabar assistance.
Next Monday morning, July 14, between 7:30am and 8am there will be a brief outage to update the EX country codes.
This outage will affect EX users only and will likely last only about 10 minutes.
We are changing the table_detail country information to conform with Jenzabar lists, and updating related country data in EX tables accordingly.
There will be an approximately 5 hour outage of Jenzabar EX and those parts of myEMU that pull up SIS data (GL & accounts inquiries and HR accruals and course search…), to convert General Ledger accounts from one form to another, as we simplify how EMU manages Accounts Receivable.
Due to the failure of a software application to restart properly, EMU websites (www.emu.edu, moodle.emu.edu, etc.) were briefly not available off-campus.
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/20, Tuesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 19.3.
You may use any other part of EX during this time.
For those of you that use the Financial Aid module, there will be an upgrade planned for 4/10, Thursday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 19.2.
You may use any other part of EX during this time.
For those of you that use the Financial
Aid module, there will be an upgrade
planned for Monday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs
up to date to version 19.1.
You may use any other part of EX during
this time.
Monday Jan 27 is an evening maintenance outage for myEMU and EX. We will be improving the performance of the database server and applying a Jenzabar EX Web Application Services hotfix.
We expect an outage for myEMU and EX between 8:30pm and 9:30pm on Monday the 27th. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).