UPDATE 12/10/23
Both sites are now on-line
12/9/23
I.T. is investigating an outage on www.emu.edu and my.emu.edu
my.emu.edu is still accessible from on EMU’s campus
Unscheduled: Google related issues
We are currently seeing reports of users having trouble using Google services like gmail.com or drive.google.com. Most users are seeing slowness or a 502 error after they log in. This appears to be transient and happening at different times. Refreshing the page might help after you have waited for a few mins. but Google ultimately will need to fix things. We will post any updates as we have them.
Update: Around 4 pm pages started to respond as they should.
Unscheduled: phone.emu.edu down
RESOLVED: phone.emu.edu not responding
Unscheduled: phone.emu.edu down
RESOLVED: The phone.emu.edu is back on-line.
The phone.emu.edu server is off-line. I.S. is working on resolving the problem.
Unscheduled WiFi Outage in Mt Clinton Apartments
RESOLVED: The WiFi stopped working in Mt Clinton Apartments around 12:40 AM on Sunday, 11/19 due to a problem with the supply of power.
Unscheduled WiFi Outage in Mt Clinton Apartments
RESOLVED: The WiFi stopped working around 6:00 PM on Wednesday, 11/15 due to a problem with the supply of power. Facilities Management has been notified.
Unscheduled: www.emu.edu unaccessible
RESOLVED: www.emu.edu is currently unaccessible due to an issue encountered while updating the certificate.
Unscheduled: Internet outage
The Internet service at main campus, including the connection to Lancaster, was down for a few minutes. I.S. is investigating what happened.
Unscheduled: Guest Wifi
UPDATE: New guest WiFi credentials are working now.
Wifi guest credentials are unable to authenticate to the EMU wireless network. Technicians are working on the issue.
Scheduled: Copier Upgrades
On September 28 and October 2, 31 new copiers will be delivered to upgrade devices that are five years old. IS will be working with Ricoh to set up the new devices as soon as possible to provide as little disruption to your printing, copying and scanning needs. The device being replaced will be removed October 5th or 9th.
Here is the list of devices impacted on each date.
| Sep 28, 2023 ATH-01 – Ready to Use BIBLE-02 – Ready to Use BUS-OFF-01 – Ready to Use CC-01 – Ready to Use DEV-01 – Ready to Use GRADCOUN-01 – Ready to Use LANG-LIT-01 – Ready to Use LIB-PUB-01 – Ready to Use LIB-REF-01 – Ready to Use MUSIC-02 – Ready to Use NURSE-03 – Ready to Use SC-04 – Ready to Use SEM-02 – Ready to Use SEM-05 – Ready to Use SOC-03 – Ready to Use STULIFE-04 – Ready to Use | Oct 2, 2023 ADM-01 – Ready to Use AS-01 BIO-MED-01 – Ready to Use BUS-ED-01 – Ready to Use CAFE-01 – Ready to Use CC-03 – Ready to Use CJP-WEAV-03 – Ready to Use COUNSERV-01 – Ready to Use GRADDEAN-01 – Ready to Use HILLSIDE-01 – Ready to Use IS-01- Ready to Use SEM-LAB-03 – Ready to Use SEM-OFFICE-02 – Ready to Use SVCC-03 – Ready to Use VACA-01 – Ready to Use |
A Ricoh tech will be onsite to deactivate the current device and set up the new device. This process will take 30-45 minutes. During this time, printing will not be available. Configuration of the devices will start as the devices are delivered and continue the next day until completed.
Printer names will not be changing, so nothing needs to be changed on computers to use them.