Tag Archives: Moodle

Scheduled: Software Updates for Webservers

Between 6:30 AM and 7:00 AM on Tuesday, January 9th we will be performing software updates on some of our website servers. You may notice intermittent issues accessing www.emu.edu, moodle.emu.edu, and the Broadcast Email system web-interface during this time.

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

Scheduled: Upgrade Moodle to v3.4

We will be upgrading Moodle to version 3.4 on Wednesday, December 20th from 8am-10am. This release will bring new features and fixes. Here is a preview of the main features:

  • Better user management. You can now review and add enrollments (manual ones) from the same course participants screen.
  • Better calendar management.  
  • Easier activity navigation. Links are provided to let you move to the next or previous activity.

For more details about Moodle 3.4 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 3.4 features.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Scheduled: Software Updates for Webservers

Between 6:30 AM and 7:00 AM on Friday, October 20th we will be performing software updates on our website servers. You may notice intermittent issues accessing www.emu.edu, Moodle, and the Broadcast Email system web-interface during this time.

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

Unscheduled: Moodle Unavailable

For approximately 10 to 15 minutes around 1:00pm this afternoon Moodle was unavailable. The cause of the outage was quickly determined to be due to document conversion software that handles conversion of assignment submissions to PDF for purposes of annotation/grading. The PDF conversion and annotation features have been disabled indefinitely until the issues caused by the document conversion software can be resolved.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

Scheduled: Software Updates for Webservers

Between 6:30 AM and 7:00 AM on Friday, September 15th we will be performing software updates on our website servers. You may notice intermittent issues accessing www.emu.edu, Moodle, and the Broadcast Email system web-interface during this time.

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

Scheduled: Software Updates for Webservers

Between 6:30 AM and 7:00 AM on Friday, August 18th we will be performing software updates on our website servers. You may notice intermittent issues accessing www.emu.edu, Moodle, and the Broadcast Email system web-interface during this time.

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

Scheduled: Moodle Unavailable for Panopto Block Upgrade

We will be upgrading the Panopto block in Moodle to a more up-to-date version this evening from 6:00pm to 8:00pm. Moodle will be unavailable during this time.

Panopto support has asked us to perform this upgrade to address a bug in their service. We apologize for the short notice.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

Scheduled: Upgrade Moodle to v3.3

We will be upgrading Moodle to version 3.3 on Saturday, July 15th from 9am-12pm. This release will bring new features and fixes. Here is a preview of the main features:

  • We will be rolling out the new, updated and simplified theme called “Boost”. This theme also improves how notifications and messages appear. The intent of the theme is for Moodle to look the same across all devices (computer, tablet, and mobile) and while using the Moodle app. See this video for further info.
  • An improved dashboard that allows you to keep track of what is happening in your course activities.
  • The Moodle assignment module will now convert submissions to .pdf allowing you to view the document from your screen without having to download it. You will also be able to grade and annotate from this screen similar to Turnitin. You will still be able to download the submission if that is preferred.

For more details about Moodle 3.3 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 3.3 features.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

Scheduled: Upgrade Moodle to v3.2

On Wednesday, 21 December 2016 between 8:00am and 10:00am, Information Systems will be upgrading our Moodle system to version 3.2.

Moodle will be unavailable during the upgrade. No other systems will be affected.

This release brings new features and fixes. Highlights of the new features include:

  • Assignment overrides
  • Turnitin updates/improvements – we will also be setting the default for new assignments to “Allow Submissions after the Due Date”.
  • General fixes and improvements.
  • A new, updated and simplified theme called “Boost”.  This theme also improves how notifications and messages appear.  The intent of the theme is for Moodle to look the same across all devices (computer, tablet, and mobile) and while using the Moodle app.  Please note: We will not be rolling this out as the default theme at this time since we still need to customize it and test the new theme with all of the Moodle plug-ins that we have installed.

For more details about Moodle 3.2 please refer to the new features tour or the version release notes.  There are also a series of videos that describe new version 3.2 features.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

Update: The upgrade was completed successfully at 9:00am.

Scheduled: Upgrade Moodle to v3.1

On Saturday, 16 July 2016 between 9:00am and 1:00pm, Information Systems will be upgrading our Moodle system to version 3.1.

Moodle will be unavailable during the upgrade. No other systems will be affected.

Highlights of the new features in v3.1 include:

  • Improvements to assignment grading
  • Turnitin updates/improvements
  • A couple of small updates to forums
  • A recycle bin for retrieving items that were mistakenly deleted

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Update 11:30am: Moodle is back up and functioning. If you are accessing Moodle from on the EMU campus and you continue to see the down for maintenance notice, please reboot your computer before contacting the Helpdesk.