Tag Archives: Scheduled

myEMU and EX upgrade

Student Information System (SIS)

Saturday, May 9, 8:00 am to Sunday, May 10, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX)  and myEMU.  We will be installing a major upgrade.  EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected.

Moodle will remain available at moodle.emu.edu .

If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

EX and myEMU Maintenance Outage

myEMU, Student Information System (Jenzabar EX)

Saturday March 21 from 8:00 am – 12:00 noon is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be applying urgent hotfixes to Jenzabar EX.

We expect an outage for only EX and myEMU between 8:00 am and 12:00 noon on Saturday the 21st. No other systems will be affected.

If you use EX on a PC, you will need to reboot it after the update, before you first use EX over the weekend or next week.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

25Live – Emergency Patch

25Live

From CollegeNet: Monday, December 15th, 2014 at 5:00 (ET), we will deploying an emergency patch to your 25Live release 24 environment in both your Test and Production instances.

IMPORTANT: In order for your system to receive these service upgrades, it is essential that you follow these instructions:
After you have received notification that the upgrades are complete, clear your browser cookies and cache to ensure that you are receiving the newest code.

If you experience any problems or have any questions about these instructions, please contact support@collegenet.com.

This patch includes the following updates:

1) Users with override permissions to blackouts and open/close hours can now override them when scheduling using the Event Wizard.
2) The advanced search in the Event Wizard now correctly returns data.
3) Improvements to the event save process to resolve issues with custom event PUT input BPEs.
4) ECommerce handles daylight saving time changes more smoothly.
5) Special characters are handled better in custom Event Wizard configurations.
6) Notification about date buffers appears correctly in the Event Wizard.
7) Event requirements appear correctly in the Event Wizard when selected for an event type.
8) We have made improvements to handling of bound events.
9) The event description now appears consistently for default Event Wizard configurations.

Completed: EX and myEMU

myEMU, Student Information System (Jenzabar EX)

Sunday 7 Sept is a scheduled maintenance outage for Jenzabar EX and myEMU. We will be applying hotfixes to Jenzabar EX.

We expect an outage for EX and myEMU between 8:00am and 1:00pm on Sunday the 7th. No other systems will be affected.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).