E-Mail Server Failed to Start Properly Following UPS Failure

Email server is not working properly. Mail is being handled but users cannot access the server. Problem followed power failure on a UPS in Data Center about 8pm on Sunday, 3/6. UPS placed back online by 1am, 3/7 but mail server authentication services would not start properly on re-boot of server. It is believed to be related to changes made to the authentication system the week of 3/1.
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3:00am — After numerous attempts to have authentication services start correctly (using the newer configuration) it was decided to return to the older authentication system. This was successful. Jason will have to debug the system when he returns to work on Thursday, 3/10.

Duration: 4 hours

Assigned Technicians: Ben Beachy