Monthly Archives: August 2015

Wireless and VPN outage

Sunday August 30, 2015 10:00pm - 11:00pmVPN, WirelessUnscheduledJason Alderfer

A service that handles authentication for wireless and vpn access failed on Sunday evening.

AirPlay and AppleTV unavailable indefinitely

Friday August 28, 2015 2:16pm - Monday January 4, 2016 12:00pmWirelessJason Alderfer

Update 4 Jan 2016: AirPlay and AppleTV communication is now working.

Note that we cannot guarantee that AirPlay will continue to work. The AirPlay protocol is designed for small home networks, not the large, enterprise network at EMU. AirPlay problems are difficult to resolve at best and may prove unresolvable in the future.

Compatibility of AirPlay and AppleTV communication protocols with our network is marginal and we have always experienced varying degrees of problems supporting them. As of now they are not working and we do not have a timetable for restoring them. Anyone expecting to use them should prepare for alternative means of projecting their screen, such as a direct cable connection.

If you are unable to find a workaround for your particular situation, please call the Helpdesk to discuss at 540-432-4557 (x4557 on the Harrisonburg campus.)

External access to EMU resources was unavailable.

Thursday August 27, 2015 2:10pm - 2:30pmUncategorizedadmin

A system failed that caused external access to all EMU resources to be unavailable.

Unscheduled network interruption

Wednesday August 26, 2015 8:35am - 8:37amInternet, Multiple ServersJason Alderfer

Connectivity to a core network device failed briefly between 8:35 and 8:37 AM. This affected access to the internet and to certain servers.

Isolated printing outages

Tuesday August 25, 2015 8:00am - Wednesday August 26, 2015 11:00amPrintingJason Alderfer

Recent server upgrades made necessary the reconfiguration of certain aspects of our printing system. While this work is being done, a few printers in various locations on campus have been inaccessible. As of Wednesday morning this is nearly completed and we expect full resolution before noon.

Scheduled server upgrade

Wednesday August 19, 2015 6:30am - 8:00amInternet, Network, WirelessJason Alderfer

Access to the internet and internal network services, wireless access in particular, will be interrupted early Wednesday morning as servers providing core network services including IP address assignment, name resolution, and wireless authentication will be upgraded.

Planned outage: 4xxx internal calling

Saturday August 22, 2015 6:00am - 8:00amPhone SystemAustin Showalter

In preparation for our replacement VoiceMail system it is necessary to make some routing configuration changes to the NEC phone switch. During the time of this configuration internal calls related to 4xxx extensions will be unavailable.