All posts by Jenni Piper

Unscheduled: non-gmail email services

Monday October 10, 2016 12:00pm - Tuesday October 11, 2016 11:24amEmailJenni Piper

We are currently experiencing an email issue that is only impacting the following services:

Email to print
Helpdesk email support
Sending Broadcast emails

We expect this to be resolved around noon.

Unexpected Outage: Google Calendar

Thursday June 30, 2016 9:18am - 11:20amCalendarJenni Piper

Google posted the following information about the Google Calendar outage:

https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b

The status of Google Apps can be checked at: http://www.google.com/appsstatus#hl=en&v=status

Scheduled: 25Live upgrade

Tuesday May 10, 2016 9:00pm - 11:59pmUncategorizedJenni Piper

Tuesday 10 May from 9:00 pm to 12:00 am is a scheduled outage for 25Live. 25Live will be unavailable during this time.

No other systems will be affected.

The upgrade to v26 will increase functionality to the mobile version.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Unscheduled: myEMU unable to authenticate

Tuesday March 15, 2016 11:25am - 12:00pmmyEMUJenni Piper

Unschedule: SISDB server rebooted

Friday March 11, 2016 3:25pm - 3:30pmmyEMU, Student Information System (SIS)Jenni Piper

Unscheduled: 25Live “Home” tab will not load properly

Monday March 7, 2016 2:23pm - 11:56am25LiveJenni Piper

11:56 – Issue is resolved

Currently the only tab that will not load is the “Home” tab. To work around this issue click on one of the other tabs.

This has been reported to CollegeNet support.

10:07 – email from CollegeNet
SaaS users are currently experiencing with an issue with the 25Live Dashboard failing to load. We are actively working on a resolution. No action is required on your part at this time. This is purely an informational announcement.

Please contact support@collegenet.com with questions.