On February 21, 9:00, CollegeNET will temporarily take 25Live Test and Production environments offline for up to 30 minutes.
All posts by Jenni Piper
Scheduled: 25Live Upgrade
On Tuesday December 6 (9:00pm), 25Live will be upgraded to v27.
During the time of the upgrade, 25Live will not be available for viewing or creating events.
The most anticipated new features of v27 are:
- Event Wizard: Files can be uploaded and attached in the Event Wizard
- Workflow: New automatic email of Tasks digest
- Administration: Ability to remove blackout dates en masse
- Security: Ability to set assignment policy exceptions on multiple security groups simultaneously
- Reports: The “User List By Security Group” and “User List By User Name” reports now indicate which usernames are inactive
- Mobile: Organizations now appear in the Mobile version
- Mobile: Event list for Locations and Resources appear in the Mobile version
See release notes as well: What’s New in 25Live
Scheduled: Panopto Upgrade
On Saturday, December 17, Panopto will be upgraded to v5.3 (7:00pm-11:00pm)
During the time our site is offline, you will not be able to access records, and any attempts to upload from clients will result in a “Server unable to connect” message.
- Quizzing — Instructors can add multiple choice, multi-select, and true/false questions into any video using the Panopto editor. Viewers can take quizzes in the interactive player, and instructors can access real-time reports of all responses.This new feature will be off by default, can be previewed by admin users, and can be turned on for all users via a site setting.
- Captions — Users can access Panopto’s machine-generated speech-to-text captions and modify them in the video editor. In addition, users can customize the color, size, and position of captions during playback.
- Primary Video Switching — For multi-camera recordings, video creators can switch between primary video feeds using the Panopto editor. This eliminates the need for costly video-switching hardware, making it easy to create professional-looking multi-camera events.
- Enhanced Editing — In June, we introduced the industry’s first HTML5-based video editor. Now, we’re adding the ability to upload custom thumbnails, and to upload and manage slides within the video timeline.
For more details about the features in Panopto 5.3, check out our release notes.
Unscheduled: 25Live slow to load
25Live is slow to load. Support has been contacted and other customers are alos reporting problems.
It is now resolved.
Unscheduled: Unable to login to phone.emu.edu
Technicians are working to resolve the issue.
Unscheduled: phone.emu.edu is unavailable
Currently phone.emu.edu is unavailable. Technicians are working to resolve the issue.
Unscheduled: non-gmail email services
We are currently experiencing an email issue that is only impacting the following services:
- Email to print
- Helpdesk email support
- Sending Broadcast emails
We expect this to be resolved around noon.
Unexpected Outage: Google Calendar
Google posted the following information about the Google Calendar outage:
https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b
The status of Google Apps can be checked at: http://www.google.com/appsstatus#hl=en&v=status
Scheduled: 25Live upgrade
Tuesday 10 May from 9:00 pm to 12:00 am is a scheduled outage for 25Live. 25Live will be unavailable during this time.
No other systems will be affected.
The upgrade to v26 will increase functionality to the mobile version.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).