Turnitin services will be briefly unavailable on October 28, 2018:
To ensure that services remain stable, particularly during high submission periods, this micro maintenance (30 minutes) will include several hardware updates and performance improvements.
This Saturday, October 20, beginning at 8:00 am we will be updating components of the campus phone system. Between 8 am and 10 am we anticipate there will be several brief periods, 5 minutes or less, during which there will be no dialtone and incoming calls will fail. Aside from this, phones should function normally.
If you have any questions please contact the Information Systems Helpdesk, helpdesk@emu.edu or 540-432-4357
password.emu.edu is currently unavailable. Users will receive an error message when attempting to login.
Issues with connecting to wifi have been reported to IS this morning, and IS has also observed them. To resolve these, we are restarting a component of the wireless system, which will cause a brief outage for all wifi users. We apologize for the interruption but expect that it will resolve other problems that many are experiencing.
Update: After two weeks without recurrence of the connection related problems, we are closing this outage.
Due to the return of problems with the cable that delivers phone service to campus, service for inbound and outbound calling is unreliable. We are working with our service provider to find a permanent solution to this recurring problem.
Internet service to campus, both Harrisonburg and Lancaster, will be unavailable on Tuesday, July 31 from 5:30 pm to 10:00 pm for the replacement of critical network infrastructure.
For those onsite at Harrisonburg or Lancaster, resources hosted by Information Systems will remain available, such as:
Examples of what will not be available:
For anyone who is not onsite at Harrisonburg or Lancaster, the opposite of the above will apply.
As of early Tuesday morning, multiple services may be affected due to a failed update procedure. Multiple systems remain inaccessible, including Moodle and other services that require network logins. We continue to work diligently to find a solution. We will update this outage with further information as it becomes available.
Tuesday, July 24, 7AM: external calling will be taken down for up to 15 min to address ongoing issues.
We will be upgrading Moodle to version 3.5 on Thursday, July 19th from 8am-11am.
For more details about Moodle 3.5 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 3.5 features.
Turnitin functionality from within the core Moodle assignment module will now be possible post upgrade. See here for more details.
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
We are currently experiencing intermittent issues with inbound and outbound calls. We expect this to continue throughout the day. Calling may be affected for a few seconds up to 10 min. We apologize for the inconvenience.
If you encounter an emergency and are unable to dial 911 from a campus phone, you will need to complete the call from a cell phone.
Harrisonburg and Lancaster locations affected.