myEMU exhibited slow loading times and was rebooted.
Unscheduled: Moodle
Sat 10:25am: Update: We have resolved the issue. All student and faculty access to Moodle courses has been restored. No data was lost during the outage.
Sat 10am: Update: We have identified the source of the problem and are working on a fix.
We are currently experiencing a problem with Moodle. Students and faculty do not have access to their courses.
Scheduled: Turnitin Maintenance
The Turnitin service, which EMU uses through Moodle, will be unavailable because of scheduled maintenance on March 17, 2018 between the hours of 11 AM and 6 PM. Turnitin is a third-party service–EMU has no control over when they perform scheduled maintenance.
Their notification about this maintenance window states:
Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.
Turnitin provides a system status page which may contain updates about this outage.
Scheduled: myEMU and EX
Wednesday, March 7, 6:00 AM to noon is a scheduled information systems outage for the Student Information System (Jenzabar EX) and myEMU. We will be installing a major upgrade. EX will be unavailable during this time; myEMU will have limited functionality.
Please note the outage occurs during business hours. We have scheduled this in close consultation with EX module managers and to occur during Spring Break. We regularly review our outage procedures to minimize disruption for faculty, staff, and students.
This outage is for only EX and myEMU. No other systems will be affected.
If you use the EX client, please quit the client before you leave work Tuesday. If the client is running during the upgrade you may need to restart your computer after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
8:40 AM The EX client package is currently being deployed to users machine. Once you have received the new EX client. It is fine to start using EX.
10:30 Both my EMU and EX should be functioning. If you encounter difficulties with using EX please create a ticket at:
https://helpdesk.emu.edu/jira/servicedesk/customer/portal/4
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, February 16th we will be performing software updates on some of our website servers. You may notice intermittent issues accessing www.emu.edu, moodle.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: myEMU
Friday January 19, 6:00 AM to 7:30 AM is a scheduled information systems outage for myEMU. myEMU will be unavailable during this time.
This outage is for only myEMU. No other systems will be affected by this outage.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, January 12th we will be performing software updates on some of our website servers. You may notice intermittent issues accessing www.emu.edu, moodle.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Tuesday, January 9th we will be performing software updates on some of our website servers. You may notice intermittent issues accessing www.emu.edu, moodle.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: Upgrade Moodle to v3.4
We will be upgrading Moodle to version 3.4 on Wednesday, December 20th from 8am-10am. This release will bring new features and fixes. Here is a preview of the main features:
- Better user management. You can now review and add enrollments (manual ones) from the same course participants screen.
- Better calendar management.
- Easier activity navigation. Links are provided to let you move to the next or previous activity.
For more details about Moodle 3.4 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 3.4 features.
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, December 15th we will be performing software updates on some of our website servers. You may notice intermittent issues accessing www.emu.edu and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.