Scheduled: Moodle

LMS

On Thursday 18 Dec 2014 between 3:00pm and 6:00pm information systems will be upgrading our Moodle system to version 2.8.

Moodle will be unavailable during the upgrade; no other systems will be affected.

Highlights of the new features in v2.8 include:

  • New ‘Atto’ text editor with comment autosave.
  • Improved grader report and user report.
  • New natural weighting option within the gradebook.
  • Improved quiz question selection and ordering.
  • New connection to Google Drive: upload files from Drive directly into Moodle.

For more details about Moodle 2.8 please refer to the new features tour or the version release notes. There are also a series of videos that describe new version 2.8 features.

(Note that ‘Email to private files’ and ‘Email replies to forum posts’ features require extensive server configuration and are not available at this time.)

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

25Live – Emergency Patch

25Live

From CollegeNet: Monday, December 15th, 2014 at 5:00 (ET), we will deploying an emergency patch to your 25Live release 24 environment in both your Test and Production instances.

IMPORTANT: In order for your system to receive these service upgrades, it is essential that you follow these instructions:
After you have received notification that the upgrades are complete, clear your browser cookies and cache to ensure that you are receiving the newest code.

If you experience any problems or have any questions about these instructions, please contact support@collegenet.com.

This patch includes the following updates:

1) Users with override permissions to blackouts and open/close hours can now override them when scheduling using the Event Wizard.
2) The advanced search in the Event Wizard now correctly returns data.
3) Improvements to the event save process to resolve issues with custom event PUT input BPEs.
4) ECommerce handles daylight saving time changes more smoothly.
5) Special characters are handled better in custom Event Wizard configurations.
6) Notification about date buffers appears correctly in the Event Wizard.
7) Event requirements appear correctly in the Event Wizard when selected for an event type.
8) We have made improvements to handling of bound events.
9) The event description now appears consistently for default Event Wizard configurations.

Multiple brief internet interruptions early Tuesday

Uncategorized

Information Systems continues to address problems that cause slow internet access.  Early Tuesday morning a test will be performed that will cause several brief internet interruptions between 6:00 and 7:30 AM.  These interruptions will likely not be noticeable to most users.  We appreciate your patience if you are affected.  Our goal is to collect the data we need to improve access for everyone.

Unscheduled: Outage affecting multiple systems

Multiple Servers, myEMU, Student Information, Student Information System (Jenzabar EX), Student Information System (SIS)

Updats 20141031 10:40am: All systems are now functional.

Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.

An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:

  • myEMU and Jenzabar EX
  • Desktop and lab logins
  • Illiad library system
  • TMA physical plant work management

myEMU timecard entry problem — fix to be installed

myEMU, Student Information System (SIS)

Tomorrow morning Tuesday, October 21 from 6:00 to 7:00 am is a out-of-schedule maintenance outage for myEMU. We will be installing a fix for a problem introduced in Saturday’s myEMU upgrade.  myEMU will be the only system affected.

For employees (staff and students) who enter their hours online…..the Timecard Approval link will not work Monday. It should be available tomorrow again after Tuesday morning’s update.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).