Monthly Archives: January 2023

Internet outage Saturday, January 7, 9 am – 1 pm

On Saturday, January 7 from 9 am to 1 pm, Information Systems plans to replace a device involving EMU’s internet connection.  During the outage, most network services will NOT be available from on-campus in Harrisonburg as well as Lancaster offices, including telephone service.  


If you are off-campus, most services will remain available, including Google and Moodle, among others, however you will not be able to use a VPN to connect back to campus.  


If you have questions please contact helpdesk@emu.edu

Scheduled: Papercut Upgrade 1/4/23 7:30AM-8:30AM

Update 1/4/23 8:15AM: Upgrade was successful, printing functionality restored.

Wednesday, January 4, 7:30AM to 8:30AM is a scheduled Information Systems outage for Papercut in order to perform a necessary upgrade. Papercut will be unavailable during this time, which will result in an outage of all network printing, copying, and scanning on the Harrisonburg campus. The Lancaster site will be unaffected.

If you have difficulty printing after the upgrade, please reboot your computer to trigger a restart of your Papercut client software.

If you have questions or concerns, please email the Information Systems Helpdesk: helpdesk@emu.edu