Multiple servers were affected by a storage problem. This has been resolved and all services should be available again within 10-15 minutes.
Unexpected Outage: Google Calendar
Google posted the following information about the Google Calendar outage:
https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b
The status of Google Apps can be checked at: http://www.google.com/appsstatus#hl=en&v=status
Jenzabar EX unscheduled outage
On Thursday, 5/26, at approximately 9:35 am, Student Information Systems (only Jenzabar EX) experienced a momentary outage. EX requests made at that time would not have completed. And EX sessions in use over that time may have needed to log in to EX again.
The outage was due to operator oversight and will not be repeated.
EX FAM module outage, PowerFAIDS 21.3
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/26/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.3. You may use any other part of EX during this time.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, May 20 we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: 25Live upgrade
Tuesday 10 May from 9:00 pm to 12:00 am is a scheduled outage for 25Live. 25Live will be unavailable during this time.
No other systems will be affected.
The upgrade to v26 will increase functionality to the mobile version.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
EX FAM module outage, PowerFAIDS 21.2
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/3/16, Tuesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.2. You may use any other part of EX during this time.
myEMU and Jenzabar EX scheduled outage
Saturday, April 2, 8:00 am to Sunday, April 3, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX and your computer is not shut down during the upgrade, you will need to restart it for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled Toll Free dialing
for a period of up to 30 minutes toll free calls will be unavailable
Scheduled: myEMU upgrade
Saturday 19 March from 8:00 am to 5:00 pm is a scheduled information systems outage for myEMU. We will be upgrading myEMU. myEMU will be unavailable during this time.
We expect the outage to be for only myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).