Our primary file server was inaccessible for a period of time.
myEMU and Jenzabar EX scheduled outage
Saturday, January 2, 8:00 am to Sunday, January 3, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX and your computer is not shut down during the upgrade, you will need to restart it for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
ALL network services unavailable Monday, December 28
ALL network services will be unavailable Monday, December 28 from 7:30 AM to 7:30 PM. This includes all wired and wireless network connectivity and any service that relies on it. All EMU websites including but not limited to www.emu.edu, my.emu.edu, and moodle.emu.edu will be unavailable on and off-campus. This is the third of three major outages required to upgrade core network equipment.
At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and EX outage
Information Systems plans a scheduled systems outage for Student Information Systems (EX) and myEMU between 8am and 8pm on one day between 26 Dec and 31 Dec. We are working to finalize the date and will inform the campus when we do. We will be installing a year-end upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX on a PC and have not shut it down for the weekend, you will need to reboot it after the update, before you first use EX next week.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled: Moodle upgrade to v2.9.3
On Tuesday, 22 December 2015 between 8:00am and 9:00am, Information Systems will be upgrading our Moodle system to version 2.9.3.
Moodle will be unavailable during the upgrade. No other systems will be affected.
Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).
Unscheduled: Scan-to-me outage
During this outage all scan-to-me emails from Ricoh copiers failed to deliver. After this issue was resolved it appears that the server processed some queued scan-to-me emails, which were delivered to users.
Unplanned voicemail outage
voicemail service was intermittently unavailable during this time. Users trying to leave a voicemail message may or may not have received a busy dial tone.
ALL network services unavailable Saturday, November 28
UPDATE: As of 8:45 AM, the update has been completed and all network services appear to be functioning normally.
ALL network services will be unavailable Saturday, November 28 from 7:30 AM to 9:30 AM. This includes all wired and wireless network connectivity and any service that relies on it. This is the second of three major outages required to upgrade core network equipment.
At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.
If you have questions or concerns please contact the information systems
helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg
campus).
Scheduled: Software Updates for Webservers
Between 6:30 AM and 6:45 AM on Friday, November 20 we will be performing software updates on two website servers. You may notice intermittent issues accessing www.emu.edu and appsrv2.emu.edu during this time. The following services will be affected:
- The main emu.edu website
- The Broadcast Email system
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
EX FAM module outage, PowerFAIDS 21.0
For those of you that use the Financial Aid module, there will be an upgrade planned for 11/19/15, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.0. You may use any other part of EX during this time.