Network connectivity issues have been reported in the Science Center, and problems have been identified. Technicians are working on the problem.
Remote Desktop Services unavailable
Technicians are working on the problem.
12:30 – Issue has been resolved
EX FAM module outage, PowerFAIDS 20.1
For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/15, Wednesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 20.1.
You may use any other part of EX during this time.
Jenzabar EX (SIS) – Users unable to login
Users attempting to login to Jenzabar EX receive an error message and are unable to login.
Technicians are looking into the problem and will update this entry when more information is available.
This issue has been resolved.
myEMU and EX upgrade
Saturday, January 17 from 8:00am to 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be installing a routine upgrade. EX (SIS) and myEMU will be unavailable during this time.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
25Live Update
On Tuesday, January 13, 2015 at 9:00pm, 25Live will b unavailable while an upgrade is performed. It will be unavailable for approximately four hours.
Network unavailable in Roselawn
Update: a replacement device has been put in service. The network in Roselawn should now be available.
A network device in Roselawn is failing. Technicians are currently working on the problem and we hope to have it resolved later this evening.
myEMU and EX upgrade
From Friday evening December 26 at midnight (Saturday 0:00 hours) originally expected to Sunday December 28 at 8:00pm is a scheduled information systems outage for EX (SIS) and myEMU. We will be upgrading the database server that hosts these systems. EX (SIS) and myEMU will be unavailable during this time.
Note the extended expected time of this outage: midnight Friday evening to 8pm Sunday.
Only EX (SIS) and myEMU will be affected by this outage. No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
25Live – Emergency Patch
On Monday, December 22, 2:00, there will be an emergency patch to 25Live v24. It will take approximately one hour.
This update will provide updates to the authentication scheme that is used by 25Live.
25Live – Emergency Patch Installation
On Thursday, Dec 18th at 5:00pm, CollegeNET will be deploying an emergency patch to 25Live in both Test and Production.
The 25Live patch includes the following updates:
1) Correction to custom attribute handling in the Event Wizard.
2) Updates to handling of bound events.
3) Requestor and Scheduler are emailed correctly when this feature is configured.