We are experiencing some anomalies with our internet connectivity. The cause and resolution is still being investigated.
Update: as of 6 pm, we believe all factors contributing to the issues have been identified and resolved. We do not expect further connectivity problems.
CashNET
System Downtime during failover to Azure Saturday, June 8, 3:00 PM – 3:30 PM ET
AZURE TESTING WINDOW Saturday, June 8, 3:30 PM – 5:30 PM ET
SYSTEM DOWNTIME DURING FAIL-BACK TO AWS Saturday, June 8, 5:30 PM – 6:00 PM ET
This maintenance is part of CashNET’s effort to create a Disaster Recovery site hosted on the Microsoft Azure cloud.
The test will be a failover test where we will completely switch the connectivity of all Transact payments powered by Cashnet services in both Train and Production from the AWS infrastructure to the Azure DR infrastructure.
During the testing window, EMU will test some of these interfaces used by Transact payments:
Lookup
Transaction Posting
Status Posting
Single Sign-On
G/L Validation
eMarket Checkout/Gateway Requests
eMarket Merchant Notifications
Web Services
4:48 PM Update: Online donation processing and online payment of student accounts have been down since 3PM. I am not expecting that these services will be restored until 6PM.
We will be upgrading our printing/copying/scanning software, PaperCut, to a new version on Thursday, May 30 from 7am-8am. Printing, copying and scanning will not be available during this upgrade.
This will not impact the Lancaster site.
Contact the Helpdesk with questions or concerns: helpdesk@emu.edu or (540) 432-4357 (x4357).
On Wednesday May 22, between 6:30-7:30am, a component of the phone system will be upgraded. During the time of the upgrade, inbound and outbound calls will be unavailable. Internal calling will not be affected.
Both Lancaster and Harrisonburg campuses will be affected.