Monthly Archives: July 2020

Scheduled: Papercut upgrade

Copiers (PaperCut), Printing

Monday, August 3, 7AM to 8AM is a scheduled information system outage for Papercut in order to perform a necessary upgrade.  Papercut will be unavailable during this time, which will result in an outage of all network printing, copying, and scanning on the Harrisonburg campus.  Lancaster campus will be unaffected.

If you have difficulty printing after the upgrade, please reboot your computer to trigger a restart of your Papercut client software.

If you have questions or concerns, please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357.

Update 8:00AM, the upgrade is complete and all print services are back up and running

Schedule Outage: PowerFAIDS

Student Information System (SIS)

This outage only affects staff in Financial Aid.

PowerFAIDS will be upgraded from version 25.3 to 25.4 on Tuesday evening, July 7.

The server upgrade will start at 7PM on Feb 11. The server upgrade should be completed in thirty minutes.

Users will have to use the new PowerFAIDS 25.4 client to connect to the upgraded server.

The upgrade includes:

  • Ability to distribute Higher Education Emergency Relief Funds (HERRF) provided by the CARES Act
  • New fund attribute that Can Exceed Original Need and Budget (Excluded from EFA).
  • Ability to manually add a fund with this new attribute to the Student module packaging view.
  • Ability to add a fund with this new attribute through the Batch Module>Add Award process.
  • Ability to add a fund with this new attribute through the External Award load process and the External Award Data Entry Table.
  • Support for COD Loans with First Disbursement On or After October 1, 2020