EAB writes: “As part of our next EAB platform release, we will be performing an extended database maintenance operation. Given this operation, we will have scheduled downtime, for up to 24 hours so we wanted to give you and your team as much advance notice as possible. This scheduled maintenance will occur over the weekend from Friday, May 5th at 11:00pm EST – Saturday, May 6th at 11:00pm EST.”
MyEMU and Jenzabar EX Scheduled Outage
Tomorrow morning, Friday April 21 from 6:30-7:00 AM, is a scheduled outage for Jenzabar EX and myEMU. Both Jenzabar EX and myEMU will be unavailable during this time. No other systems will be affected by this outage.
We’ve scheduled this outage at an unusual time to correct a problem that causes some EX programs to crash. The need for this fix is urgent. We apologize for any inconvenience.
If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the day today), you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
MyEMU and Jenzabar EX Scheduled Outage
Friday, April 14, 8:00 am to Saturday, April 15, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the weekend), you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, April 14th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
EX FAM module scheduled outage, PowerFAIDS 22.2
For those of you that use the Financial Aid module, there will be an upgrade planned for 4/12/17, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.2. You may use any other part of EX during this time.
MyEMU and Jenzabar EX Scheduled Outage
Tonight, Wednesday 5 April from 8:30-9:30 is a scheduled outage for Jenzabar EX and myEMU. Both Jenzabar EX and myEMU will be unavailable during this time. No other systems will be affected by this outage.
We’ve scheduled this outage at an unusual time to correct a problem that prevents many scheduled tasks for running. The need for this fix is urgent. We apologize for any inconvenience.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Web services unavailable off campus
A failure of the webserver infrastructure caused an outage for users off campus. Service has now been restored.
Scheduled Print Server Reboot 3/30
The print server is scheduled for a reboot on March 30, 2017 at 7:00am. This will result in inability to print to EMU copiers and printers at the Harrisonburg campus, and may affect emailtoprint functionality. These effects should last only a few minutes.
myEMU Scheduled Outage
Saturday, March 25, is a scheduled information systems outage for myEMU. The outage will begin at 8:00 am and we expect it to last about two hours. myEMU will be unavailable during this time.
We expect the outage to be for only myEMU. No other systems will be affected by this outage.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, March 17th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.